See attatched. To publish I have to submit the one in draft>which goes to unapproved and only after I approve it, it goes to published. After it is published, it is searchable.
How do I made it automaically publish when the article is created? I did find a table in database called kbArticleBase where I can set both stateCode and StatusCode to 3. It does move the article to published folder but it is not searchable from workplace.
I compared the ones which I did from Draft>Upapproved>Published
Vs the one I manually set the codes to 3. The difference was that the manual one didnt seem to put the template. I open the article and the entries are blank.
So if there a way set the CRM so that it automatically publish the articles without having to go through draft and unapproved folders? Is there somewhere else in the database table I see to set the flags?