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Outlook  2007 Meeting Organizer missing Calendar Cancel Meeting button

Posted on 2012-03-22
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Last Modified: 2012-05-07
I have a user that is the organizer of a meeting. Outlook 2007 shows her as the meeting organizer, but when the user attempts to cancel the meeting the 'Cancel Meeting' button does not show. The user has the option to delete the meeting like the user is a regular attendee. The probelm is the delete will not send the update notice to the attendees to remove the meeting from the calendar.

Do anyone know why the user does not have the cancel meeting option or how do we fix the issue to make her the meeting organizer?
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Question by:gregurl
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6 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 37755658
Check they have office 2007 SP3 installed
http://www.microsoft.com/download/en/details.aspx?id=27838
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by:gregurl
ID: 37893178
We have installed SP3 and will see if the issue re-occurs again. We could not fix the original issue but see if the issue is prevented.
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Author Comment

by:gregurl
ID: 37894626
I've requested that this question be deleted for the following reason:

I would say that the original question never had solution. The SP3 is good practice to put on the client but don't know if that will fix the issue so I wouldn't want to say that is the answer.
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Accepted Solution

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apache09 earned 2000 total points
ID: 37894627
There are Several Documented Known issues in Outlook 2007 where organizers Loose their ability to cancel or update meetings, or even loose their inital Metting Organizer abilities all together.

Most, if not all, of the issues have been resolved in the service Packs 1-3

Unfotunatley installing a service pack does not gurantee it will fix the immidate problem at hand with the ocrrupt/damaged meeting or appointment

However, it will stop it from happening in the future

This is the solution to stop it from happening again

In the case of the particular meeting. If its corrupt, usually not much you can do with them
If they are canceling the meeting anyhow...

The user only needs to delete the Meeting
Then send all the attendess an email advising them the meeting has been canceled
They can then delete it from their own calendars
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