Solved

Outlook Replies not coming through

Posted on 2012-03-22
1
265 Views
Last Modified: 2012-03-28
I have a user that appears to have some bad "reply address" data in Outlook.   Basically whenever she sends an email from outlook she does not receive the replies for that email.  The users replying  do not receive NDRs.   None of the replies can be found in exchange message tracking.  

When she sends from OWA or her iPad the replies work fine.  There must be something with her outlook client anyone know where I can make a configuration change?
0
Comment
Question by:TetraCW
1 Comment
 
LVL 47

Accepted Solution

by:
apache09 earned 300 total points
ID: 37755022
Go to her PC
Open a new email
Go to the Options of the email

Check to see if the option to have replies sent to XXXXXXX
Is selected and has an alternate email address in it

if it does remove it
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now