Solved

With a NEC DSX80 how can I change it that the IVR will pickup right away?

Posted on 2012-03-22
3
287 Views
Last Modified: 2012-04-09
I have a NEC DSX80.

How can I change it that the IVR will pickup right away?

Also where in the v2 software is the option to modify what the IVR choices are?


Thanks
0
Comment
Question by:strugglingalong
  • 2
3 Comments
 
LVL 17

Expert Comment

by:JRSCGI
ID: 37759396
I believe you are talking about the auto attendant features.
You would use immediate forwarding to get an assigned line or DID extension to ring promptly for pickup.
To change the menu choices, see the attached, starting about page 436.  Forms are in the back, too.
nec-dsx-software-manual.pdf
0
 

Author Comment

by:strugglingalong
ID: 37761836
Thank you, but I dont want it to wring directly for pick up, I want it to go directly to the auto attendent.
0
 
LVL 17

Accepted Solution

by:
JRSCGI earned 500 total points
ID: 37762211
Understood - you forward the extension to the pilot number for the voice mail and create an auto attendant in the VM programming for the exention number.  Then the calls will be "picked up" (answered) by the voice mail system and will play the auto attendant greeting message.  With the programming associated with the menu choices you control the subsequent processes.

Pickup was a poor choice of words, sorry.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Transferring data across the virtual world became simpler but protecting it is becoming a real security challenge.  How to approach cyber security  in today's business world!
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question