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Remote DeskTop (RDP) Printing Problem With HP M1132 MFP
Hi
I have a Windows 2008 Server and a client (Windows 7 x64) who have a Remote Desktop Connection to that server, in that client i had installed a HP M1132 MFP printer. So my problem is that.. when i try to print in the remote desktop session...nothing happens.
I'd tried a lot of possible solutions, like, disabling the easy printer driver, disabling the advanced printing features, changing the printer driver, and using the Universal printer Driver PCL 6 and PCL 5... but nothing does it.
I hope somebody have the solution.. Thanks a lot.
I have a Windows 2008 Server and a client (Windows 7 x64) who have a Remote Desktop Connection to that server, in that client i had installed a HP M1132 MFP printer. So my problem is that.. when i try to print in the remote desktop session...nothing happens.
I'd tried a lot of possible solutions, like, disabling the easy printer driver, disabling the advanced printing features, changing the printer driver, and using the Universal printer Driver PCL 6 and PCL 5... but nothing does it.
I hope somebody have the solution.. Thanks a lot.
Check the permissions of the SPOOL folder in system32 (c:\windows\system32\spool
In order for users to print, they need the printers to create temp files in that path: if they can't, then nothing will happen when they print. Give all users FULL rights to that folder & I think that will fix the problem.
It's similar to the issue in this MS KB article:
http://support.microsoft.com/kb/962930
I hope this helps.
Alicia
In order for users to print, they need the printers to create temp files in that path: if they can't, then nothing will happen when they print. Give all users FULL rights to that folder & I think that will fix the problem.
It's similar to the issue in this MS KB article:
http://support.microsoft.com/kb/962930
I hope this helps.
Alicia
Can you please let me know your windows 2008 server version, it is 64 bit 0r 32bit
In case you have 32 bit windows 2008 server than you need to install 32bit bit driver on windows 7 machine.
In case you have 32 bit windows 2008 server than you need to install 32bit bit driver on windows 7 machine.
We need more details:
1. Is the server 2008 R2 (64-bit of course)? Are you on SP1 on it or not?
2. Did you install any printer driver on the server?
3. Did you try login in to the remote server using the administrator account?
4. Do you have the latest RDC client on the Windows 7 PC (the one that came with SP1)?
Once we have these answers we may be able to dig deeper on the problem.
Cláudio Rodrigues
Microsoft MVP - RDS
Citrix CTP
1. Is the server 2008 R2 (64-bit of course)? Are you on SP1 on it or not?
2. Did you install any printer driver on the server?
3. Did you try login in to the remote server using the administrator account?
4. Do you have the latest RDC client on the Windows 7 PC (the one that came with SP1)?
Once we have these answers we may be able to dig deeper on the problem.
Cláudio Rodrigues
Microsoft MVP - RDS
Citrix CTP
ASKER
Hi.
This is what i did:
1. Installed Drivers locally on the server... Didn't work.
2. I gave permission for all users... Didn't Work.
3. Using Administrator account... Didn't Work.
-The server is x64, all windows are x64.
-Yes i have the latest RDC client on the Windows 7 PC.
-The printer connects via USB cable.
-The printer seems to transmit data but sends like 4 documents for a test page.
still nothing.. :(
This is what i did:
1. Installed Drivers locally on the server... Didn't work.
2. I gave permission for all users... Didn't Work.
3. Using Administrator account... Didn't Work.
-The server is x64, all windows are x64.
-Yes i have the latest RDC client on the Windows 7 PC.
-The printer connects via USB cable.
-The printer seems to transmit data but sends like 4 documents for a test page.
still nothing.. :(
Can you please try to change the below setting on client machine.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWA
"RegisterSpoolerRemoteRpcE
restart print spooler
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWA
"RegisterSpoolerRemoteRpcE
restart print spooler
I've requested that this question be deleted for the following reason:
Not enough information to confirm an answer.
Not enough information to confirm an answer.
Before you close it let's try two things:
1. Check if your printer is on the HP supported list. If you do not see it here it means it is NOT supported.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-8465ENW.pdf
2. If your printer IS on the list, then check the permissions on the SPOOLS folder on the server.
Cheers.
Cláudio Rodrigues
Microsoft MVP - RDS
Citrix CTP
1. Check if your printer is on the HP supported list. If you do not see it here it means it is NOT supported.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-8465ENW.pdf
2. If your printer IS on the list, then check the permissions on the SPOOLS folder on the server.
Cheers.
Cláudio Rodrigues
Microsoft MVP - RDS
Citrix CTP
Please let's give it a last attempt.
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ASKER
The solution is that there is no solution... thanks.
I Hate non-standar things
I Hate non-standar things
http://technet.microsoft.com/en-us/library/cc758836(v=ws.10).aspx