Outlook 2010 - Cannot create file: voicemsg.wav

I have a customer that runs Outlook 2010.
There Phone Systems sends them voicemail via email.
The .wav file attachment is called voicemsg.wav

Every 100 Voicemail to Email messages that they receive and open the .wav file attachment they get the error. Ref Screen Shot

I used this link
http://www.office-outlook.com/outlook-forum/index.php/m/160857/
To get to this Link - which cleans out the secure folder of outlook
http://www.howto-outlook.com/faq/securetemp.htm
Using OutlookTempCleaner
Works a treat until 100 messages are received again and then the error represents and I Need to fix this issue permanently, how do I do this ? Whats the best way ?
Outlook-error.jpg
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
According to http://support.microsoft.com/kb/817878 its a known issue that occurs if Outlook is closed when attachments are open, amongst other things. Don't know why they haven't tried to fix it by now.

Since they are supposed to be temporary files, you could create a batch file that runs on a schedule and deletes the files in that folder.
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