Posted on 2012-03-22
My wife's desktop is suddenly unable to copy and paste. She's running Windows Vista 32 bit Service Pack 2. The cut/paste issue first showed up in Excel - my wife often needs to copy an entire row and then paste it to multiple blank rows.
Suddenly, when she tried to do this, she would get the "copy area and paste area are not the same shape and size. Would you like to continue?" and when she says yes, it only pastes into one row, and then only as plain text, no formatting. She has the same issue when copying and pasting in her emails - no formatting gets pasted.
I guess the more serious issue is that when you select multiple files in Windows Explorer and then try to paste them into another folder, Explorer "stops working" and shuts down.
A couple of notes specifically on the Excel cut/paste issue:
1. I cleared out the cache, temp files etc and rebooted. When I tried to cut and paste a row to many rows, it worked....initially...but soon wasn't working again.
2. After I clear the clipboard in Excel and try to copy a row and paste to multiple rows and get the "shape and size" message I go back into the clipboard and it looks like the whole sheet has been copied, not just one row
Any ideas? Could the clipboard be corrupted? If so, how do I fix it?
Thanks in Advance