Exchange DL delivery
I have a distribution list, and this may be an issue on all the distribution lists, that if I enter the distribution list name in the To field and send it, it is delivered to the recipients successfully.
New message, if I expand the name of the DL (where your able to all the names on the DL) in the To field and send it the message never arrives.
Message tracking results.
Successful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
Message Categorized and Queued for Routing
Message Queued for Local Delivery
Message Delivered Locally to multiple recipients
Addresses of persons delivered to
Unsuccessful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
I see no other errors in the event logs.
What’s next for solving this?
Server 2003, Exchange 2003, Outlook 2007
New message, if I expand the name of the DL (where your able to all the names on the DL) in the To field and send it the message never arrives.
Message tracking results.
Successful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
Message Categorized and Queued for Routing
Message Queued for Local Delivery
Message Delivered Locally to multiple recipients
Addresses of persons delivered to
Unsuccessful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
I see no other errors in the event logs.
What’s next for solving this?
Server 2003, Exchange 2003, Outlook 2007
ASKER
I can't touch the registry - not allowed. I'm at a remote site.
Yea, it limits me in what I can do. I've created a new DL, mail enabled and now I'm waiting for the email address to show up. I'm going to add a few users and see it the same issue occurs.
I don't know the history of the DLs that are currently in my OU but as I wrote I'm not seeing anything unusual.
Yea, it limits me in what I can do. I've created a new DL, mail enabled and now I'm waiting for the email address to show up. I'm going to add a few users and see it the same issue occurs.
I don't know the history of the DLs that are currently in my OU but as I wrote I'm not seeing anything unusual.
Well you can also increase diagnostic through exchange system manager :-) to some extend.
Menwhile let me confirm your issue ;
you send email to a DL - works good
when you expand the DL manually and send email it doesnt work ?
Menwhile let me confirm your issue ;
you send email to a DL - works good
when you expand the DL manually and send email it doesnt work ?
You can use the message tracking console to query why the message never reach the recipients. Put who is the sender and time frame when you did sent the email.
Do you get a Non-Delivery report ?
ASKER
when you expand the DL manually and send email it doesnt work ?
*Correct
Do you get a Non-Delivery report ?
*No and I don't see it in the queue
You can use the message tracking console to query why the message never reach the recipients. Put who is the sender and time frame when you did sent the email.
*Isn't that from 07/10. The question showing tracking from the messages.
*Correct
Do you get a Non-Delivery report ?
*No and I don't see it in the queue
You can use the message tracking console to query why the message never reach the recipients. Put who is the sender and time frame when you did sent the email.
*Isn't that from 07/10. The question showing tracking from the messages.
No you can also track messages in Exchange 2003 - check this for details :-
http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html
http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html
This is unusual because it would seem that Exchange believes the messages ARE being delivered - hence no NDR. In the tracking logs, you will see a fully formed SMTP address if it was able to resolve it - otherwise you will see a long string pertaining to the LegacyExchangeDN.
Do one thing, send using Delivery Receipt - firstly use the DL name, then expand and do the same - any help there ?
Do one thing, send using Delivery Receipt - firstly use the DL name, then expand and do the same - any help there ?
ASKER
No you can also track messages in Exchange 2003 - check this for details :-
*I know:
Message tracking results.
Successful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
Message Categorized and Queued for Routing
Message Queued for Local Delivery
Message Delivered Locally to multiple recipients
Addresses of persons delivered to
Unsuccessful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
is my message tracking.
*I know:
Message tracking results.
Successful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
Message Categorized and Queued for Routing
Message Queued for Local Delivery
Message Delivered Locally to multiple recipients
Addresses of persons delivered to
Unsuccessful message:
Store Driver: Message Submitted from Store
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
is my message tracking.
What happened with the delivery receipts ?
It would seem that when you expand locally, the recipients are not resolvable. Do you have multiple exchange servers ?
It would seem that when you expand locally, the recipients are not resolvable. Do you have multiple exchange servers ?
I not sure what do you used for your tracking message log but if you use the message tracking log console per my screenshot. The final shall show for information such as:1. Time send
2. Time recieve
3. Message ID
3. Subject
4. Sender
5. Recipients.
Here what I mean:
ASKER
I didn't ask for a delivery receipt.
Well I think the names are resolvable because with it expanded locally the email goes at as you can see by the message tracking. And I don't get a non-delivery report.
Well I think the names are resolvable because with it expanded locally the email goes at as you can see by the message tracking. And I don't get a non-delivery report.
Please can you test both using delivery receipts and report back.
Do you have more than one Exchange server which could be expanding the DLs ?
Do you have more than one Exchange server which could be expanding the DLs ?
ASKER
There are multiple Exchange servers in the domain but only one in the site I'm at.
Just expanded the DL and sent with a 'delivery receipt' - got nothing back.
Just expanded the DL and sent with a 'delivery receipt' - got nothing back.
Please set the expansion server for this DL to your local Exchange server, and make sure the Exchange server is definitely pointing to the local GC to resolve email addresses - there IS a local GC isn't there ?
ASKER
*Local GC yes.
expansion server
*There is only one server at this site so it by default is the expansion server. However, I have selected the local server as the expansion server.
Still no change.
expansion server
*There is only one server at this site so it by default is the expansion server. However, I have selected the local server as the expansion server.
Still no change.
ASKER
I've created a DL and expanded names before sending. They are getting delivered with a delivery receipt. I'd hate to think I need to redo/rebuild the DLs I have but if that solves the issue I may.
ASKER CERTIFIED SOLUTION
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ASKER
I've deleted the DL and recreated it with all the recipients and no issues even when I expand the list. I was thinking that it might be some single address issue but all of them work.
Well it is fixed now - some times the hard way is just the quickest !! Did not know how many recipients and DLs you were talking about initially !
ASKER
I have hundreds of Dls I'm probably going to have to go through in the next months. I've had strange issues before with this system that was upgraded from 5.5 some years before.
In that case I would try what I suggested because it has to be easier for you to track down the issue at this stage.
Good luck with whatever you decide
Good luck with whatever you decide
ASKER
Thanks for all the help.
HKLM/CCS/SERVISES/MSEXCHAN
and on right side set all to 7.
on cmd type iisreset
test again.
now check event log and let me know