Solved

SBS 2011 Server shutting itself down!

Posted on 2012-03-23
4
3,212 Views
Last Modified: 2013-12-02
Hi all,

I have a major issue here that we're struggling with at the moment so all and any help would be massively appreciated.

basically we have a new HP ML350 G6 server with SBS 2011 (sp1) installed which has started over the last few days to shut itself down.

The last occurance has just happened while I was at the console and in the system log I have:

The process C:\Windows\system32\services.exe (SBSERVER) has initiated the restart of computer SBSERVER on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
 Reason Code: 0x30006
 Shutdown Type: restart
 Comment: Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly

Has anyone see this before or knows what might be causing this.

FYI no virus or malware is detected on the system

I look forward to your responses and thanks in advance.
0
Comment
Question by:IT12345
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
Sjizzel earned 500 total points
ID: 37756502
0
 

Author Comment

by:IT12345
ID: 37756546
Yes there are, the two that occured immediately after the above event are:

The RPC Endpoint Mapper service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

and

The Remote Procedure Call (RPC) service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

I have installed the hotfix from the 2nd link you posted, the first one according to the installer it applicable.

I have also found this article which points to those hotfixes and also suggests diabling ipv6:

http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/16cac6e4-ffb5-4920-b48e-0f484ae8c8ff

Looks like I'm not the only one with this issue.

I will post back if this has solved it.

Thanks.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 37756611
I don't have a suggestion for your problem, but DO NOT disable IPv6, it results in the #1 support call to Microsoft.
0
 

Author Comment

by:IT12345
ID: 37775887
Thanks all,

the hotfix I installed worked a treat and the server hasn't shut itself down since installing it.

For the record I didn't disable IPV6 mainly becuase I was afraid it would break the server, thanks Rob for confirming this also.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SCCM2012 sp2 CU3 cant see boot images missing tabs 3 78
Windows 2012 R2 Server -- SERIVCES checklist ? 4 121
Creating and Connection two new domains 5 92
AD backup 6 53
Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip is around source server preparation. No migration is an easy migration, there is a…
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question