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DNS stops with no reason Server 2008

Posted on 2012-03-23
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Last Modified: 2012-04-22
DNS has stopped on my server a few times now. There are no meaningful errors so I don't know where to start.
Can anyone help?
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Question by:HKFuey
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Expert Comment

by:Dan Arseneau
ID: 37757213
On a Domain Controller or standalone?  If on a DC, run DCDIAG.  Many zones?
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Author Comment

by:HKFuey
ID: 37757231
Yes it is a DC
DCDIAG /test:dns result =domain.com passed test DNS
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Expert Comment

by:Dan Arseneau
ID: 37757246
How many zones?  Are you able to add new AD Integrated Zones without issues?
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Author Comment

by:HKFuey
ID: 37757292
I think we only have one zone with 2 DC's both running DNS
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Expert Comment

by:Geodash
ID: 37757327
Change the service account running the DNS service to a different account and see if it still happens. The local service account can cause this on occasion.
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Author Comment

by:HKFuey
ID: 37757426
That's interesting, I did try to change to Administrator but got error 1297 "A privelige that the service requires to function properly does not exist in the account information"
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Expert Comment

by:Geodash
ID: 37757458
Create a new test domain admin account (you can delete it after the test), name it accordingly (I name all of my service accounts like this - "svc.dns" so I can keep track of what accounts do with a simple LDAP query). Try using the credentials of the new account and see if the service starts.
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Author Comment

by:HKFuey
ID: 37757746
I still get the same error with a dom admin account.
Going home for the weekend now, this will have to wait until Monday!!
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LVL 17

Expert Comment

by:WORKS2011
ID: 37759932
Have you checked other services dependent on DNS (see list below) any behavioral or entries in the log files? :
- Active Directory Domain Services
- Ancillary Function Driver for Winsock
- Remote Procedure Call (RPC)
- TCP/IP Protocol Driver

Are the "Recovery" options set to the following:
- First failure: Restart the service
- Second failure: Restart the service
- Subsequent failures: Take No Action
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LVL 17

Expert Comment

by:WORKS2011
ID: 37759935
DNS relies heavy on the NIC, could be a place to start. Most servers have two could switch to another NIC.
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Accepted Solution

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HKFuey earned 0 total points
ID: 37800245
OK, we applied this patch: -
http://support.microsoft.com/kb/979711
And the problem has gone away!
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Author Closing Comment

by:HKFuey
ID: 37877406
MS Patch appears to have solved!
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