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Outlook 2010 IMAP Gmail Delete/Move Slow Performance
Hello, I have recently switched to gmail from a home exchange server. I now sync my iphone and ipad via exchange activesync to gmail and the performance is fast. I am using Apple Mail from my Macbook Air to access my gmail via IMAP and it deletes and moves emails very quickly, almost no noticeable delay.
I hooked up Outlook 2010 to gmail vs IMAP and the performance is really slow. It takes about 3 seconds to do a delete or move email to another folder. My desktop Outlook is running on a very powerful computer with a very fast internet connection, yet the performance is horrible. When I was hooked up to Exchange Outlook was very fast. I have tried reading numerous posts to find a solution.
1. People say to only download headers, but that doesn't seem to help the process.
2. Other people said they switched to pop, but I don't see how that would allow me to stay in sync with all my devices.
3. Some say try to work offline - I tried the solution to work offline but then I can't move the emails and get an error message "The connection to the server is unavailable. Outlook must be online..."
4. Other people said to use Google sync, but they apparently only offer it to google apps for business owners and they don't allow one person from an organization to migrate.
I can even log in to gmail from a browser and deleting and moving emails is much faster than my desktop outlook. Is there any solution to get Outlook fast performance with IMAP gmail?
Thanks in advance,
Shawn
I hooked up Outlook 2010 to gmail vs IMAP and the performance is really slow. It takes about 3 seconds to do a delete or move email to another folder. My desktop Outlook is running on a very powerful computer with a very fast internet connection, yet the performance is horrible. When I was hooked up to Exchange Outlook was very fast. I have tried reading numerous posts to find a solution.
1. People say to only download headers, but that doesn't seem to help the process.
2. Other people said they switched to pop, but I don't see how that would allow me to stay in sync with all my devices.
3. Some say try to work offline - I tried the solution to work offline but then I can't move the emails and get an error message "The connection to the server is unavailable. Outlook must be online..."
4. Other people said to use Google sync, but they apparently only offer it to google apps for business owners and they don't allow one person from an organization to migrate.
I can even log in to gmail from a browser and deleting and moving emails is much faster than my desktop outlook. Is there any solution to get Outlook fast performance with IMAP gmail?
Thanks in advance,
Shawn
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ASKER
Thank you,
How or where exactly do you change the Outlook config to not sync? I don't want to create a new profile since I have thousands of emails and it took forever the first time. It would be nice if there was a setting for outlook to que up the delete and move commands from the inbox and send those updates in the background without stopping me from going to the next email.
I am finding that the gmail web interface is really fast. I just wish I could figure out how to simulate the quick steps functionality of Outlook in the gmail interface so that a hotkey could forward and email to someone and then delete or move to another folder.
How or where exactly do you change the Outlook config to not sync? I don't want to create a new profile since I have thousands of emails and it took forever the first time. It would be nice if there was a setting for outlook to que up the delete and move commands from the inbox and send those updates in the background without stopping me from going to the next email.
I am finding that the gmail web interface is really fast. I just wish I could figure out how to simulate the quick steps functionality of Outlook in the gmail interface so that a hotkey could forward and email to someone and then delete or move to another folder.
I doubt you want to keep putting Outlook offline and then having to remember to put it back online (connected). Read the Office article for which I provided a link. It says how to change the option of auto-sync when changing folder focus. You want to NOT do a sync when you change focus between folders.
I don't see you ever mentioned using anti-virus, anti-spam, or any other security/privacy software that interrogates your e-mail traffic. Do you? If so, disable its e-mail scanner and retest after exiting and reloading Outlook. Interrogation of e-mail traffic incurs an impact in delaying delivery of the e-mail traffic between client and server. It affords no more protection than the on-access (realtime) AV scanner which is using the same engine and signature database as the e-mail scanner.
I don't see you ever mentioned using anti-virus, anti-spam, or any other security/privacy software that interrogates your e-mail traffic. Do you? If so, disable its e-mail scanner and retest after exiting and reloading Outlook. Interrogation of e-mail traffic incurs an impact in delaying delivery of the e-mail traffic between client and server. It affords no more protection than the on-access (realtime) AV scanner which is using the same engine and signature database as the e-mail scanner.
ASKER
Thank you. I have webroot antivirus. I disabled it and it didn't speed up deleting items or moving items to other folders. It appears that link you sent is about purging deleted items. I have the deleted item setting set to move to the gmail trash folder so that I can access the deleted items from my other devices, so I don't really want to purge it with outlook. I assume this performance issue might only be fixed by Microsoft. It seems like lots of people online have reported the slow performance issue as well and it doesn't seem like there is a fix for this yet. We should probably just close this ticket and focus on using gmail online since it is much faster.
ASKER
Vanguard_LH gave a very helpful and detailed explanation. Unfortunately I still can't seem to get Outlook to work fast with IMAP when moving items to other folders or deleting items to Gmail trash folder.
A couple of actions that you didn't mention having tried.
- Delete the IMAP account in Outlook and create a new one for the same account, then retest.
- Exit Outlook and rename the .pst file to, say, old_outlook.pst. Then load Outlook which will have you create new mail profile. Alternatively, you can create a new mail profile using the Mail applet in Control Panel and make it the default [new] profile. Perhaps your old profile got corrupted. With the new profile, it may take awhile to resync to your IMAP folders if you have hundreds or thousands of e-mails sitting there on the server.