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Flash_player_Install_Error

Posted on 2012-03-23
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Last Modified: 2012-03-23
I have a windwos xp PC wth admin privs.
I want to install flash player for IE. I keep getting an error

"The active X control for Flash player could not be registered".

I tried different things with IE8 and could not get it to install.

Any ideas. Adobe says this s a write permission issue to registry but i do have admin privs.
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Question by:sam15
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6 Comments
 
LVL 30

Expert Comment

by:flubbster
ID: 37758138
Just because you have admin priviledges does not mean that there is not a permission issue within the registry. That can happen for a number of reasons, the primary one being an antivirus program changed it for security reasons. You need to reset the permissions in the registry back to normal.

Follow the steps listed here:

http://helpx.adobe.com/flash-player/kb/flash-player-windows-registry-permissions.html

read the entire process first so you have an idea of what to do.. Create the folders it asks you to install or download to so that you are ready before doing anything. It is actually very simple and easy to follow. Just follow the steps listed under "Solution."
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Author Comment

by:sam15
ID: 37758164
Yes, i did this and it worked. Would this work for both IE and FF browsers?
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LVL 30

Expert Comment

by:flubbster
ID: 37758178
It should. They both use the registry, although in different keys. Running Subinacl resets all the registry permissions.
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Author Comment

by:sam15
ID: 37759059
The flash chart shows up in IE but it does nto show up in Firefox. FF tells me i need a plugin and when i install it it fails for some reason.

it seems each browsers uses different plugin for flash.
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Accepted Solution

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flubbster earned 2000 total points
ID: 37759185
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Author Comment

by:sam15
ID: 37759539
Yes, worked fine. you are a genius!
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