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Blue Screen of Death 0x00000024
Blue screen
0x00000024 (0x00190203, 0x8A878808, 0xC0000102, 0x00000000)
0x00000024 (0x00190203, 0x8A878808, 0xC0000102, 0x00000000)
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If replacing the RAID driver doesn't fix it, could you attach the minidump file here?
(.dmp files are an allowed type... you should find it in %windir%\minidump\)
(.dmp files are an allowed type... you should find it in %windir%\minidump\)
here is how MS handles it (mainly running chkdsk) :
http://support.microsoft.com/kb/228888/nl
http://support.microsoft.com/kb/228888/nl
ASKER
The computer wouldn't boot natively and couldn't get to safe mode. Therefore no access to the mini dump directory. The person whose experiencing this issue (I'm helping them) is out now for a week. I sent an OS boot disk with him on Friday and will have to wait until next Monday to find out what happened. I told him to boot to the OS disk and get to the command prompt at the recovery console, to run chkdsk /f.
>> Therefore no access to the mini dump directory << you should boot to a live cd then to copy the dmp file - or hook the drive to a working PC
here a live cd : ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso
here a live cd : ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso
ASKER
Many others had put this information in their posts, but this is the one I used since it was the first post.
2. uninstall program you've installed recently
3. reinstall RAID driver (if previously installed)
4. run chkdsk c: /p from recovery console