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Blue Screen of Death 0x00000024

Posted on 2012-03-23
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Last Modified: 2012-04-02
Blue screen
0x00000024 (0x00190203, 0x8A878808, 0xC0000102, 0x00000000)
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Question by:ehess
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7 Comments
 
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Accepted Solution

by:
pclinuxguru earned 2000 total points
ID: 37757724
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Expert Comment

by:theberesford
ID: 37757886
1. start in safe mode
2. uninstall program you've installed recently
3. reinstall RAID driver (if previously installed)
4. run chkdsk c: /p from recovery console
0
 
LVL 44

Expert Comment

by:Darr247
ID: 37758646
If replacing the RAID driver doesn't fix it, could you attach the minidump file here?

(.dmp files are an allowed type... you should find it in %windir%\minidump\)
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LVL 93

Expert Comment

by:nobus
ID: 37760205
here is how MS handles it (mainly running chkdsk) :
http://support.microsoft.com/kb/228888/nl
0
 
LVL 1

Author Comment

by:ehess
ID: 37767347
The computer wouldn't boot natively and couldn't get to safe mode.  Therefore no access to the mini dump directory.  The person whose experiencing this issue (I'm helping them) is out now for a week.  I sent an OS boot disk with him on Friday and will have to wait until next Monday to find out what happened.  I told him to boot to the OS disk and get to the command prompt at the recovery console, to run chkdsk /f.
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LVL 93

Expert Comment

by:nobus
ID: 37769969
>>   Therefore no access to the mini dump directory  <<  you should boot to a live cd then to copy the dmp file - or hook the drive to a working PC
here a live cd : ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso
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LVL 1

Author Closing Comment

by:ehess
ID: 37798567
Many others had put this information in their posts, but this is the one I used since it was the first post.
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