Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Security: This file came from another computer and might be blocked to help protect this computer

Posted on 2012-03-23
8
Medium Priority
?
4,386 Views
Last Modified: 2012-07-29
I am running a Windows 2008 R2 standard server with Remote Desktop Services Role.

My end users are login in using Remote Desktop Connection. When they open outlook 2010 on the server and they try opening a word or excell attachment, they get an error.

Word error: Word experienced an error trying to open the file. Try these suggestions....
 
Excell error: The file is corrupt and it cannot be open.

I save the attachment to a folder and when I look at the file properties I see the following text:

Security: This file came from another computer and might be blocked to help protect this computer
And there is a button: Unblock.

I wan't to disable this security setting so that the users can normal open and read their documents.

I found several solutions on Expert Exchange but none have work. I try the solution listed on the link below but I am not able to find the correct path.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_27190501.html

I get as far as "User Configuration \ Policies \ Administrative Templates: Policy Definitions"

When I look under the administrative templates I do not find. these paths.

User Configuration \ Policies \ Administrative Templates: Policy Definitions: Beleidsdefinities\Microsoft Word 2010\Word Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled

User Configuration \ Policies \ Administrative Templates: Policy Definitions\Microsoft Excel 2010\Excel Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled

!!!! Please help !!!!
0
Comment
Question by:RicoTX
  • 5
  • 3
8 Comments
 
LVL 9

Expert Comment

by:Geodash
ID: 37758527
Navigate to User Configuration > Administrative Templates > Windows Components > Attachment Manager. Here you will find a couple of policies related to this feature, but to disable it you'll want to ENABLE the policy called "Do not preserve zone information in file attachments".
0
 

Author Comment

by:RicoTX
ID: 37758897
I already try that and then gpupdate. I also log off and log back in. I have not rebooted the server.
0
 
LVL 9

Expert Comment

by:Geodash
ID: 37758911
Run a RSOP on a client and see if it is picking up the GP correctly.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 

Author Comment

by:RicoTX
ID: 37758919
I also try adding the servers under the local intranet trusted sites under IE options; as indicated on another solution. None of those solution work and the last solution that I have not try is listed below. I am not able to find those path.

User Configuration \ Policies \ Administrative Templates: Policy Definitions: Beleidsdefinities\Microsoft Word 2010\Word Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled

User Configuration \ Policies \ Administrative Templates: Policy Definitions\Microsoft Excel 2010\Excel Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled
0
 
LVL 9

Accepted Solution

by:
Geodash earned 1500 total points
ID: 37758948
0
 

Author Comment

by:RicoTX
ID: 37759079
Just before I read your post, I found the solution on. Which indicates to change the settings of trust center under word and excel. I tested and it works, now i am looking into how to applied those setting under group policy. If not I will have to login to the server using RDC as every employee and make the changes. Do you know where in GPedit.msc those setting are located.
0
 

Assisted Solution

by:RicoTX
RicoTX earned 0 total points
ID: 37759211
It looks like I am not able to find the settings under GPedit because I am running Server 2008 R2 STD 64bit. I just read that is not available in the 64bit, what up with that Microsoft?  So now I am looking into editing the registry.
0
 

Author Closing Comment

by:RicoTX
ID: 38235361
Because I was not able to resolve my issue, but I explain why in my answer.
0

Featured Post

NEW Veeam Backup for Microsoft Office 365 1.5

With Office 365, it’s your data and your responsibility to protect it. NEW Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was supporting a handful of Windows 2008 (non-R2) 2 node clusters with shared quorum disks. Some had SQL 2008 installed and some were just a vendor application that we supported. For the purposes of this article it doesn’t really matter which so w…
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question