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Security: This file came from another computer and might be blocked to help protect this computer

Posted on 2012-03-23
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Last Modified: 2012-07-29
I am running a Windows 2008 R2 standard server with Remote Desktop Services Role.

My end users are login in using Remote Desktop Connection. When they open outlook 2010 on the server and they try opening a word or excell attachment, they get an error.

Word error: Word experienced an error trying to open the file. Try these suggestions....
 
Excell error: The file is corrupt and it cannot be open.

I save the attachment to a folder and when I look at the file properties I see the following text:

Security: This file came from another computer and might be blocked to help protect this computer
And there is a button: Unblock.

I wan't to disable this security setting so that the users can normal open and read their documents.

I found several solutions on Expert Exchange but none have work. I try the solution listed on the link below but I am not able to find the correct path.

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/Q_27190501.html

I get as far as "User Configuration \ Policies \ Administrative Templates: Policy Definitions"

When I look under the administrative templates I do not find. these paths.

User Configuration \ Policies \ Administrative Templates: Policy Definitions: Beleidsdefinities\Microsoft Word 2010\Word Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled

User Configuration \ Policies \ Administrative Templates: Policy Definitions\Microsoft Excel 2010\Excel Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled

!!!! Please help !!!!
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Question by:RicoTX
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LVL 9

Expert Comment

by:Geodash
ID: 37758527
Navigate to User Configuration > Administrative Templates > Windows Components > Attachment Manager. Here you will find a couple of policies related to this feature, but to disable it you'll want to ENABLE the policy called "Do not preserve zone information in file attachments".
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Author Comment

by:RicoTX
ID: 37758897
I already try that and then gpupdate. I also log off and log back in. I have not rebooted the server.
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LVL 9

Expert Comment

by:Geodash
ID: 37758911
Run a RSOP on a client and see if it is picking up the GP correctly.
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Author Comment

by:RicoTX
ID: 37758919
I also try adding the servers under the local intranet trusted sites under IE options; as indicated on another solution. None of those solution work and the last solution that I have not try is listed below. I am not able to find those path.

User Configuration \ Policies \ Administrative Templates: Policy Definitions: Beleidsdefinities\Microsoft Word 2010\Word Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled

User Configuration \ Policies \ Administrative Templates: Policy Definitions\Microsoft Excel 2010\Excel Options\Security\Trust Center\Protected View\Turn off protected view for attachments opened from Outlook --> Enabled
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LVL 9

Accepted Solution

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Geodash earned 500 total points
ID: 37758948
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Author Comment

by:RicoTX
ID: 37759079
Just before I read your post, I found the solution on. Which indicates to change the settings of trust center under word and excel. I tested and it works, now i am looking into how to applied those setting under group policy. If not I will have to login to the server using RDC as every employee and make the changes. Do you know where in GPedit.msc those setting are located.
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Assisted Solution

by:RicoTX
RicoTX earned 0 total points
ID: 37759211
It looks like I am not able to find the settings under GPedit because I am running Server 2008 R2 STD 64bit. I just read that is not available in the 64bit, what up with that Microsoft?  So now I am looking into editing the registry.
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Author Closing Comment

by:RicoTX
ID: 38235361
Because I was not able to resolve my issue, but I explain why in my answer.
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