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Remote Desktop Connection to Terminal Server Dropping

Posted on 2012-03-23
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Last Modified: 2012-05-06
Hi

I have been having an issue with remote connections into our network.  Remote connections are performed using a VPN and then a RDP connection into a terminal server.  Recently, this connection has been a bit flaky and keeps dropping every 5-10 minutes?  The VPN stays connected but the RDP goes down.  The only way to get it back is to disconnect the vpn and start again.  Also, when you first try and connect, the VPN connects no problem but the RDP connection times out.  When you disconnect both the VPN and RDP and try again it goes straight in but only at the second attempt?
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Question by:Nick_D
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5 Comments
 
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Expert Comment

by:Keith Alabaster
ID: 37760328
What is the latency?
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Author Comment

by:Nick_D
ID: 37760390
Hi Keith, what do you mean exactly?
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Expert Comment

by:Keith Alabaster
ID: 37760937
What is the network latency across the links?
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Accepted Solution

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Nick_D earned 0 total points
ID: 37915268
It was an issue with the firewall dropping the connection, as simple reboot solved the issue
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Author Closing Comment

by:Nick_D
ID: 37933980
Worked it out
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