?
Solved

Cannot login to Domain Computer

Posted on 2012-03-23
6
Medium Priority
?
1,079 Views
Last Modified: 2012-03-26
I have a domain workstation that a user cannot login to. When She enters her credentials it says Welcome, the screen goes black with a mouse for about 1 second then the screen says logging off.

Administrators can log onto the machine.
I have tried this in Safe mode with Networking as well as with the Network cable disconnected and the problem remains.
The event log says
Event ID 5
{Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Jen\ntuser.dat' was corrupted and it has been recovered. Some data might have been lost.

What would I do to fix this corruption?
0
Comment
Question by:LostInWindows
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 6

Accepted Solution

by:
awaggoner earned 2000 total points
ID: 37759251
Backup the data in the user profile, then delete the profile.

A new profile will be created when the user next logs in.
0
 
LVL 6

Expert Comment

by:awaggoner
ID: 37759264
http://write-code.blogspot.com/2010/08/recover-corrupted-user-registry-hive.html

This link has instructions on recovering so you don't lose any computer settings.  I haven't performed this myself.
0
 
LVL 28

Expert Comment

by:Run5k
ID: 37759275
Agreed with above advice, but also ensure that you delete the profile using the proper methods described in this previous question:

http://www.experts-exchange.com/Q_27401414.html
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 17

Expert Comment

by:WORKS2011
ID: 37759284
The only way I've been able to repair this problem is re-image, if you find a solution that works please share. If you don't then the second phase is recovering data. I pulled the drive and connected to another computer using a USB adapter to backup data then re-imaged.

When I encountered this problem I spent over 4 hours hacking away on all the proposed fixes then wished I had just rebuilt in the first place it would have been less time consuming and the end result is a stable rebuild.

Good luck
0
 
LVL 7

Expert Comment

by:hirenvmajithiya
ID: 37761944
There is a shortcut registry for this issue. But it has probable risk depending on your environment.
Domain-Profile-Login-Fail.reg
Please take registry backup before this fix.
0
 
LVL 1

Author Closing Comment

by:LostInWindows
ID: 37765490
I performed 2 separate backups and totally deleted the profile and its folders off the workstation. I also moved the Redirected Folders so the system could not find it.
Then I was able to get everything working properly.
Thank you for your help.
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question