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Copy and Paste not working on Windows with MS-office 2007

Posted on 2012-03-23
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Last Modified: 2012-08-13
Hi Team ,

 copy and paste are not working, in Ms-office applications.


My machine is windows 7 with ms office 2007


Please suggest me here.

Thanks in advance

Pradeep
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Question by:Babcy
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Expert Comment

by:Martin Liss
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Is Internet Explorer open? If so close it and see what happens.
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Expert Comment

by:Martin Liss
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It appears to be a recent common problem.
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Author Comment

by:Babcy
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no , but please suggest me the steps when the ie is opened
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Author Comment

by:Babcy
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Guys an update

when i use ctrl+c and ctrl+v the copy and paste works fine, but if i select any thing and try to copy using the mouse like Right click and select copy it wont work.


And the paste special options are not working like format painter etc...

Please help me on this :)

Thanks in advance.
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LVL 45

Expert Comment

by:Martin Liss
Comment Utility
Do you have any add-ins running on IE like Google Toolbar?
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by:macarrillo1
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Run Windows update to update your Windows and Office.  There might be a problem with a shared dll that could be resolved by updating both Windows and Office.
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Author Comment

by:Babcy
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In the Mean while we updated the Office version from 2007 to 2010 and still we have the same issue.

- The Highlight does not happen when you press Ctrl+C
- Paste Options are not listed fully.
- Format Painter does not work.

Please do suggest a solution.
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Expert Comment

by:macarrillo1
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Did you run Windows update after you upgraded Office?
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Author Comment

by:Babcy
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Hi  MartinLiss this is not woking Whe the IE is opened only

If we close the IE its working Very fine.

Please Suggest
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LVL 45

Expert Comment

by:Martin Liss
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I asked my question about add-ins because it might be one of the add-ins that you have added to IE (if any) that's causing the problem perhaps because it/they are not compatible with Win 7. Do you have any?
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Author Comment

by:Babcy
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it not woking when the Mozilla is opened also
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Expert Comment

by:Martin Liss
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You may have a virus. See this article.
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Author Comment

by:Babcy
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I have followed the steps in the Article, and found the same key in the Registry,Deleted the key from Registry and restarted still NO Go

Please suggest
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Expert Comment

by:Martin Liss
Comment Utility
Did you recheck the Registry after restart?
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Expert Comment

by:Martin Liss
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Here's something else to look at.

Do you have an antivirus program installed? If so then you could try calling them for help, if not then you really should install one. There are some decent free ones.

Oh and you may be able to get help at AntiOnline.
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by:Martin Liss
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Accepted Solution

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Babcy earned 0 total points
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Team , i got a solution provided by my friend where i have uninstalled the SKYPE from my machine,

Its started working normally

I issue got resolved

Thanks for all your suggestions

Pradeep
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Author Closing Comment

by:Babcy
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Self Resolved
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