Solved

SharePoint 2010 co-authoring in MS Word not working?

Posted on 2012-03-23
3
2,367 Views
Last Modified: 2012-07-05
Hello, I am a member of a SharePoint Enterprise 2010 group and recently a co-worker and I installed Office 2010 on our machines to explore the co-authoring features through the 'document library' web-part.  When the second user attempted to use the file he was prompted that the file was in use and he could open only a read-only version or edit the document and update changes when the other uses closes the file.  Could anyone provide me advice on why this was happening?  My impression was that co-authoring was enabled 'out of the box'.  If this is an administrators issue could someone provide me some guidance or good questions to ask as this is a recent deployment.

Thanks,
Bev
0
Comment
Question by:Bevos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 32

Accepted Solution

by:
Jamie McAllister MVP earned 167 total points
ID: 37759354
Usually this is because Require Checkout is still enabled.

Here are all the things to check;

http://technet.microsoft.com/en-us/library/ff718246.aspx
0
 
LVL 8

Assisted Solution

by:PaulD77
PaulD77 earned 167 total points
ID: 37759385
First try this on the library...
enable versioning

Browse to the document library you want to configure.

In the toolbar, under Library Tools, click Library.

In the toolbar, click Library Settings.

In General Settings, click Versioning Settings.

In Document Version History, select Create major versions.

To specify a version retention limit, select Keep the following number of major versions and in the text box, type the number of versions.

Also....

Issues with co-authoring documents
If you cannot co-author a Word document or PowerPoint presentation, then one or more of the following reasons may be the cause:

The file is using Information Rights Management (IRM) or Digital Rights Management (DRM).
The file is checked out.
The file is encrypted.
The file format is not supported. Only .docx and .pptx file formats are supported. In most cases, you can save the unsupported file format in the supported format.
The file is marked as final. The file owner has decided to stop the process of editing or co-authoring the file and the file is now read-only.
Certain Microsoft Office group policy settings prevent co-authoring including the following: Disable Automerge Client Policy, Disable Co-Authoring Server Policy, and Disable Co-Authoring Client Policy.
The file contains an ActiveX controls.
The file contains certain objects that cannot be uniquely identified, such as an OLE object, a SmartArt graphic, chart, or Ink object.
The Word document uses master documents with subdocuments, contains HTML Framesets, or is being published as a blog.
The Word document does not have the Store random numbers to improve Combine accuracy check box selected. (On the ribbon, click the the File tab, click Options to display the Word Options dialog box, click Trust Center, click Trust Center Settings to display the Trust Center dialog box, click Privacy Options, and then under the Document-specific settings section, make sure the Store random numbers to improve Combine accuracy check box is selected.)
0
 
LVL 5

Assisted Solution

by:rebejones
rebejones earned 166 total points
ID: 37766187
When co-authoring a file do not check the file out just open and edit. Each person working on the file cannot have it checked out see the below article. http://office.microsoft.com/en-us/sharepoint-server-help/document-collaboration-and-co-authoring-HA101812148.aspx
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Note:  There are two main ways to deploy InfoPath forms:  Server-side and directly through the SharePoint site.  Deploying a server-side InfoPath form means the form is approved by the Administrator, thus allowing greater functionality in the form. …
Pimping Sharepoint 2007 without Server-Side Code Part 1 One of my biggest frustrations with Sharepoint 2007 in the corporate world is that while good-intentioned managers lock down the more interesting capabilities of Sharepoint programming in…
How to Install VMware Tools in Red Hat Enterprise Linux 6.4 (RHEL 6.4) Step-by-Step Tutorial
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question