I'm helping my friend. He has a Dell Optiplex GX620. It was running Windows XP pro until the drive died.
He doesn't have his rescue cd. He has a Windows XP pro cd. It is not from Dell.
He purchased a new Seagate 500 gig SATA hard drive. When the Windows XP cd is booted, it examines the hardware successfully. Then comes the question about what partitions to create. This dialog box states the drive it sees is 131000 megabytes. I expected to see something like 495000 megabytes.
So, I suspect a driver needs to be installed at the point where Windows XP install says to press F6.
But what driver? I looked at this web site:
I don't see anything there which seems appropriate.
1.) What must be done to enable Windows to see the disk drive appropriately?
2.) Dell service is most unhelpful. I suspect my friend needs some kind of Dell cd to enable the operating system to load. If so, what web site sells a legitimate Dell cd ?
3.) May be you have more suggestions?