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Every time I try to add the workstaion to the network, I get "An error occured when configuring networking settings. See your network administrator.' ERROR

Posted on 2012-03-24
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Last Modified: 2012-03-31
I have an SBS 2003 server with about 15 client pc's. Some workstations are XP and some are Windows 7.

I just added a new network printer which I was able to get setup with all workstations printing to it except for one XP workstation. This workstation has been working on the server but was never working correctly.  For example, you could not manage it from the SBS server. I think it may have been added to the network without using the 'server/connectcomputer' option.

After adding the new network printer I could ping the printer's IP sucessfully from this workstation, but could not get it to setup.

Since the PC had other network issues I decided to take it off the network and then add it back using the 'server/connectcomputer'.  I changed the name of the pc and added it to a workgroup.  But when I try to add it back using 'server/connectcomputer' I get the network configuration error.

I have read the other post about this issue but have not been able to resolve the problem.
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Question by:jet0654
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Expert Comment

by:RK
ID: 37760386
Hi,

It seems to be some network related issue with the workstation. Have you changed the network cable? Is the machine connected into domain? try remove it from domain and readd. Have you checked whether this machine configured as static IP,DNS etc..Also, try to reinstall the nework card driver and see whether it makes any difference.
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Author Comment

by:jet0654
ID: 37760401
The cable is in the wall and I cant change it. The machine is connected to the domain - I can ping the server. I have removed it from the domain and now can not add it back. The pc is configured to obtain an IP automatically.

I like your suggestion about the network card.  I think that if I could totally get the current network settings uninstalled then reinstalled it might resolve the problem.

I am going to try your suggestion and uninstall the network card driver and reinstall.
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Author Comment

by:jet0654
ID: 37760528
I have uninstalled the network card then reinstalled with the same result. I still cannot add it to the network. I get to select the users to add to the PC, but then get the network configuration error.  The pc can ping the server and go to the internet.
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Expert Comment

by:RK
ID: 37760828
Hi,

Thanks for the update.

Is the windows firewall stopped on this station? Can you add the DNS address manually on to the machine and see whether it's able to connect to the domain? Try FQDN instead of giving just domain name while adding.

Are you getting any error in the event log while trying to add domain.
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Accepted Solution

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jet0654 earned 0 total points
ID: 37761951
Yes, the windows firewall was stopped. I had even uninstalled AVG because I learned from past experience that if AVG 2011 is installed you can not add a workstation to the SBS.

I went through the installed programs and uninstalled all but the basic programs - office, adobe, etc.

I could never see anything on the workstation that was different from a working workstation.

I finally just reinstalled XP and after doing all the updates added it to the network with no problems.

Thanks for you help! This was and elusive problem.
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Author Closing Comment

by:jet0654
ID: 37790242
I could never determine the cause of the problem and the solution was to reinstall the operating system.
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