Solved

Dell Desktop Stuck On ATA AHCI BIOS Screen

Posted on 2012-03-24
5
966 Views
Last Modified: 2016-11-23
We have had a Dell XPS 210 for several years now with only a few issues.  

The front USB ports failed and so did the DVD drive.  But it worked and performed well.

We are now ready to use it for a new purpose so we reinstalled Windows 7 Professional (via USB DVD drive) and now it will not get passed the Serial ATA AHCI BIOS screen (right after the Dell logo screen).  We can't even access the BIOS.

All it says it "Controller Bus #00, Device #1F, Function #2: 02 Ports, 02 Devices."

We have left it all night and it just stays there with a flashing cursor on the screen.

Any thoughts before I go on a Google search / scavenger hunt?
0
Comment
Question by:gta2011
5 Comments
 
LVL 24

Expert Comment

by:masnrock
ID: 37760508
There are a few possibilities....

One of them would be try changing the BIOS battery. But I would also try testing each piece of hardware to make sure it works properly (namely the hard drive). Did you already disconnect or remove the DVD drive to be sure that it would be interfere with anything since you already know that it failed?
0
 
LVL 38

Expert Comment

by:Aaron Tomosky
ID: 37760899
Unplug the fail DVD drive and the front USB connections. Anything "failed" can lock up the system.
0
 
LVL 92

Expert Comment

by:nobus
ID: 37762268
use the minimum setup for troubleshooting, as described in this guide  :
http://www.experts-exchange.com/Hardware/Components/Motherboards/A_1945.html                  (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)

in case the disk shows problems - this helps also :
http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

btw -  why not replace the DVD drive?  you have one for 20$
0
 
LVL 69

Accepted Solution

by:
Callandor earned 500 total points
ID: 37765646
Installing Win7 should not cause the BIOS lockup that you see.  I think the hard drive has failed and you should try a different one.
0
 
LVL 92

Expert Comment

by:nobus
ID: 37766282
how are things going?
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question