MS 2010

HI ,

Through exchange server i have made to forward all mails from a specific user(user abc) to my mail box.
But the mails which is delivered to user abc come to my inbox directly which i dont want
I want to create a new folder(Archive folder) and save all the mail which is delivered to user abc.
renjitkumarAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

macarrillo1Commented:
Click one of the email you want moved.
From the Home Ribbon at the top of Outlook, Click the Rules Icon and click Create Rule.
Check the 'From abc' check box and the 'Move the item to folder' check boxes.
Then select your folder that you want the mail moved to.
Click OK.
0
renjitkumarAuthor Commented:
ok they way macarrillo didnt work.

For example any one in the organization can send mail to abc user they way which u asked me to do works for one particular users.

For instance

a , b and c are three users and have their dedicated mailbox.
They have created mailbox named HELPDESK and all the three users (a,b and c) have access to the HELPDESK mailbox and have configured as their secondary mail box.

Now a does not want to configure secondary mailbox on his outlook client so what he does is he goes to the HELPDESK mailbox on the exchange and forwards all the mails that comes to HELPDESK to his mailbox(dedicated mailbox).

Now A wants a rule that what ever mails comes to HELPDESK should move to a Archive folder or to a folder within the inbox itself.
0
Amit KhilnaneyCommented:
Why dont use shared mailbox. That way it can be added to one's mailbox without configuring a secondary outlook profile on the client.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Amit KhilnaneyCommented:
If user:A wants to forward (a copy) emails which are coming to helpdesk. Login to helpdesk mailbox, create a rule to forward a copy of email to particular email address (user a). That way it should work.
0
renjitkumarAuthor Commented:
<kindly refer my scenario above>

Yes i agree Amit, but the question is how can i create a rule in my scenario.
0
Amit KhilnaneyCommented:
1. Login to HELPDESK Mailbox.
2. Go To Rule wizard, do not right click on any email to create a rule
3. Go to advance options
4. Create a rule as per following screenshot.

 mail
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.