Epson R3000 seems to be working - but isn't printing anything
Posted on 2012-03-24
I have had the Epson R3000 for about three months and give it light use - no problems. My last use was printing four one-page photo&text Publisher documents 2 weeks ago - no problems. MY Epson R3000 is attached directly to my computer via a USB cable. I use Windows 7 and Office 2010.
Tonight, I properly loaded 4 sheets of Epson Premium Presentation Matte (S042180) and clicked "print," just like always. All four sheets went thru at once (which has never happened before) and no image was printed - none.
I tried one sheet - same result, the printer accepted the commands, made all the normal noises, but the paper came out as clean as when it went in. I tried several times, re-checking my settings and always got the same result - everything seems to work as usual - but nothing prints.
I tried printing the same page of the same document on my other printer (also a USB connection directly to the computer) - and that printed just fine. I tried printing a simple text-only Word doc - that didn't print either.
The small electronic panel on the printer is working and shows the status as "ready." I set the Epson as my default printer. I tried turning the Epson printer off, then back on. I tried re-starting my computer. I checked to be sure the cables are connected at both ends. I checked the ink-level indicator - one color is "low" the others are fine - and the norm is for the printer not to send paper thru the print path if any cartridge is empty. In this case, the printer seems to be working normally - except no image appears. There is a blinking red light above the ink-drop icon on the printer's panel - I believe that means one of the cartridges is getting low - not that any are out of ink. I am not getting any error messages.
I keep looking for what stupid mistake I am making and can't figure it out.
Can anybody help me?