HDD Data Recovery

Hello Experts,

I have a hard drive that I need to be able to retrieve pictures from. However when I plug in the HDD is get the following message below.

"E:\ is not accessible
The volume does not contain a reconized file system.
Please make sure that all required file system drivers are loaded and that the volume is not corrupted."

Also, the HDD does mount to my Computer and if I use a program called Testdisk to try to boot to the drive to recover the data I get the following error below.

" A valid NTFS Boot sector must be present in order to access any data; Even if the partition is not bootable"

Is there any way to fix the Boot sector issue in order to boot to the HDD?

Thank in advance!
LVL 4
asp_net2Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
There are programs like SpinRite (grc.com) which I have used, and Recuva (piriform.com) that I have not used. Both are known to work.  ... Thinkpads_User
0
rindiCommented:
Connect the HD as a 2nd disk to a PC and scan it using getdataback. If that tool sees your files, register it so you can copy the files from that disk to another one:

http://runtime.org
0
Ashok DewanFreelancerCommented:
you can try Recuva its free

http://www.piriform.com/recuva
0
Powerful Yet Easy-to-Use Network Monitoring

Identify excessive bandwidth utilization or unexpected application traffic with SolarWinds Bandwidth Analyzer Pack.

prerakgCommented:
as suggested above you can try the softwares. In case you do not get proper results, try if you can now find older version of encase or Access data FTK they get data from formated and corrputed drive.

These are forensic data recovery tools I have used them both years back.
0
Ashok DewanFreelancerCommented:
Difficult to find that above FTK and encase. There are expensive
0
asp_net2Author Commented:
@rindi,

I'm currently trying out "GetDataBack for FAT32". It's currenlty 11% so far but how do I know if it's actuallly working or not?

I'm attaching a .pdf file of the current status. Can you tell me if this is looking normal?

Thanks.
HDD.pdf
0
asp_net2Author Commented:
@prerakg,

Yes I have used FTK before at a Forensic Workshop and it's very expensive. Not sure where I would be able to find an older less expensive version if that's even possible.
0
asp_net2Author Commented:
@neil40m,

Sorry but Recuva did not help. I tried it shortly after your post.
0
JohnBusiness Consultant (Owner)Commented:
Since Recuva did not work, consider SpinRite along with the other things you are trying.

.... Thinkpads_User
0
rindiCommented:
The scans of getdataback take some time (as with all other tools too). Just be patient. When it is ready you should be able to see a list of files and folders.

But I'm not sure whether you are using the correct version of getdataback. If your drive was formatted using the NTFS file-system, you should use the ntfs version of GDB and not the FAT version. Of course if it was a FAT formatted disk then the FAT version of GDB is fine...
0
prerakgCommented:
Later after getDataBack  if not satisfied you can try the stellar too, do not buy the stuff before just use it and see if it gets what you need and if it shows you then you can check if you really require purchasing the same or not.
0
Ashok DewanFreelancerCommented:
I have used getdataback and Stellar phoenix , they worked well. I hope it will work for you also. Yes , as prerak said , Install the trial version and scan it , if it will let you then see it is showing your data or not. then buy it. Sorry for recuva , free version was available thats why I had adviced it. :)

Note:  It is hard to recover when sectors( or clusters) of previous data have been overwritten by new one.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
asp_net2Author Commented:
To All,

I have finished the scan using GetDataBack FAT and NTFS and each of them tell me that no File System has been found. Any ideas why? However, not sure if this matters but I have the HDD connected via USB using a SATA Adapter rather than connecting it to my Desktop. Does this really matter though?
0
noxchoGlobal Support CoordinatorCommented:
What had happened to this drive before you got this problem?
0
rindiCommented:
How the disk is attached shouldn't matter as long as you use one of the windows based tools like GDB to scan it, but it can add an extra layer of uncertainty. Apart from that, other tools which don't run from within Windows, like the HD manufacturer's diagnostics tools or similar, normally can't access drives attached via USB....
0
Ashok DewanFreelancerCommented:
Sometimes, I have noticed the problem , when we connect sata or ata hard disk HDD by using sata to usb adaptors. I don't know why that problem comes. may be could be due to power. Does it show the drive successfully in my computers. can you open the drive from there ?
0
asp_net2Author Commented:
Hi neil40m,

When I first connect the HDD via USB to my computer I get the error message below. The drive shows up within My Computer but is says that I have to format before I use it.

Error shown once I connect:
E:\ is not accesible
The volume does not contain a reconized file system.
Please make sure that all required file system drivers are loaded and that the volume is not corrupted."
0
Ashok DewanFreelancerCommented:
I think , Now you should recover data by connecting your HDD directly to motherboard via sata cable. When power adaptor does not able to give steady power to HDD which came along with sata to usb cable then problem occurs for HDD to detect. That was in my situation , so i used to give power via SMPS on that condition. But problem could be anything. better to check via motherboard as common method.



Thanks and regards
Neil40m
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Disaster Recovery

From novice to tech pro — start learning today.