Solved

Windows Installer  does not work

Posted on 2012-03-25
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Last Modified: 2012-03-31
I Have Microsoft The windows Installer Service could not be accsees
Thisa can occur if you are running Windows in safe mode
or if the windows Installer is not correctely installed

Contact your support personal for assistanse
[Version 5.1.2600]  
Right now when I tried do install Itune 10.5 I  have a message:

"The windows Installer Service could not be accsees
Thisa can occur if you are running Windows in safe mode
or if the windows Installer is not correctely installed
Contact your support personal for assistanse
"
in Services I see Windows Installer installed with followed path
C:\WINDOWS\system32\msiexec.exe /VI can run it in cmd window

Please help me to fix the situation
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Question by:Yampolka
  • 2
4 Comments
 
LVL 9

Expert Comment

by:Ashok Dewan
ID: 37762778
RESTART WINDOWS INSTALLER SERVICE

1. Click START
2. Type 'cmd' (without quotes). Right click the result (there should only be one)
and select 'Run as Administrator'

** Close out of any open programs before moving to the following steps

3. In command prompt, type 'msiexec /unregister' (without quotes and with a space between msiexec and /unregister)
4. Press enter
5. Type 'msiexec /regserver' (without quotes and with a space between msiexec and /regserver)
6. Press enter
7. Type 'net stop msiserver' (without quotes and with spaces between net and stop {and} stop and msiserver)
8. Press enter
9. Type 'net start msiserver' (without quotes and with spaces between net and start {and} stop and msiserver)
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LVL 22

Expert Comment

by:senad
ID: 37764195
you cant use windows installer in safe mode as far as I know.
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Accepted Solution

by:
Yampolka earned 0 total points
ID: 37769533
I found the solution http://www.windowsanswers.net/articles/windows-installer-fixes
The  cause was that Windows installer w 3.5  .
To fix it I downloaded windows installer 4,5  and it works now
0
 

Author Closing Comment

by:Yampolka
ID: 37790503
I found the solution http://www.windowsanswers.net/articles/windows-installer-fixes
The  cause was that Windows installer w 3.5  .
To fix it I downloaded windows installer 4,5  and it works now
0

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