Solved

printing with terminal published app

Posted on 2012-03-26
7
519 Views
Last Modified: 2012-06-27
Hello, I have a published app that sits on a users workstation. Whenever this users prints from this app it takes a long time for the printing to finish. If this users submits about 10 or so print jobs, they get spooled and do show up in the printer queue. The problem is that they don't print simultaneously. I mean one spooled print job prints, and the printer waits for about 3 or so seconds, then the second spooled job prints, and the printer waits 3 or so seconds, then the 3rd spooled jobs print, etc.....    What can I do so the prints jobs print one after the other, with out this delay. I tried different physical print devices and its the same outcome.....  Any suggestions..

thank you all for your suggestions.
0
Comment
Question by:MrMay
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 38

Expert Comment

by:hdhondt
ID: 37768859
here's a guess.

How fast is the connection between the server and the printer? Print jobs can be many MB insize, and if the WAN connection is not fast that may slow down the printing. This is especially true if you print to a local printer via a remote server, as in that case the job has to travel acoross the WAN twice.

If the app can print direct to a local printer, that would speed things up.
0
 
LVL 10

Expert Comment

by:David_Ingledew
ID: 37770616
Is this only affecting a single application or all locally created jobs?
0
 

Author Comment

by:MrMay
ID: 37770900
David,
we are running an app that is published on a 2008 Terminal server. We print out of that app. The print jobs go to a network printer. Roughly anywhere between 10 to 20 print jobs are spooled. Each print job is about 1 sheet of paper (just numbers, no graphics). Between each spooled job there is roughly a 2-3 second pause.  I would love to eliminate that pause.
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 

Author Comment

by:MrMay
ID: 37770957
Just to add to my comment above.  We tried printing to a locally installed printer, and even to a shared printer but its the same result.... pause between spooled print jobs. Based on the code of this program, it has to be ran off a Terminal server.
0
 
LVL 10

Expert Comment

by:David_Ingledew
ID: 37771071
What if you add a print queue on the server, then print via that?
Should reduce the timing to get the job actually spooled in...
0
 

Author Comment

by:MrMay
ID: 37771090
Thanks for the reply David... can you please give more description. I don't quite understand what you are saying.
0
 
LVL 10

Accepted Solution

by:
David_Ingledew earned 500 total points
ID: 37771158
Just add a direct IP printer on the actual server, test it from a local application (notepad etc), then try it shared to a workstation.

This should be fast with no pause.

Now try via the remote application, and check speeds again.

If you've tried this already, apologies.
0

Featured Post

Will your db performance match your db growth?

In Percona’s white paper “Performance at Scale: Keeping Your Database on Its Toes,” we take a high-level approach to what you need to think about when planning for database scalability.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
Make the most of your online learning experience.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question