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Vista Secuirty Center Not Starting ( Service not running with error 193 0xc1 )

Posted on 2012-03-26
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Last Modified: 2012-11-19
I have a customer with a computer running Vista Home premium 32 bit

The Security Centre cannot start. When I check the Security Centre service it is not running. If I try to run it, it comes up with Error 193: 0xc1.

I have a feeling this is aftermath of a virus as there wasn’t any virus protection at the time this happened. A friend of the customer has now installed AVG free and run a scan. He also did the same with SpyBot and ad-adware. I completed this with TDSSKiller and Malwarebytes. All is now clean but it has left this problem.

Updates, Firewall and Virus Protection are running fine; it is just the security centre that will not start.

Any suggestions would be gratefully received. I will be relaying information to the friend of the customer and back again and also do not expect to get to the customer for quite a while so please bear with me on answers to any solutions or ideas. Thanks in advance.
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Question by:Markieboy1
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5 Comments
 
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Assisted Solution

by:Darr247
Darr247 earned 250 total points
ID: 37768153
I believe the Security Center service requires the Base Filtering Engine service, which requires the Remote Procedure Call (RPC) service. Are both of those already running?
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by:pand0ra_usa
pand0ra_usa earned 250 total points
ID: 37872806
Troubleshooting Law #1: Start by reviewing the log files.

Check the System & Application event logs. What error is provided when you try to start the service?
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Accepted Solution

by:
Markieboy1 earned 0 total points
ID: 38598959
Forgot I still had this open.

Never did find an answer apart from re-install.
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by:pand0ra_usa
ID: 38598963
Did you read my question to you?
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Author Closing Comment

by:Markieboy1
ID: 38612208
The solution was to re-install although not really the solution!
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