bad emails in outlook

Posted on 2012-03-26
Medium Priority
Last Modified: 2012-04-03
I have a an issue with a users mailbox failing to back up, the back up software creates a PST file of the box, however due to a problem email in the users mailbox, the back up fails. What their support told me was that there is indeed a problem email in the box but I have no idea how to find it

I ran "New-MailboxRepairRequest -Mailbox "user" -CorruptionType SearchFolder" and it came back clear

I have archived a ton of lots of messages between the dates noted in the failure log but still no idea..

Is there anyway to check the contents of a folder in outlook for issues or bad emails.

Question by:BMI-IT
  • 2
LVL 45

Expert Comment

ID: 37767490
Move this user to another database and skip the 50 messages. This will eliminate all bad items, if present.

At last, export data to pst, recreate the mailbox, add x500 connector with old legacyexchangedn value, note it down before you recreate it, using adsiedit too. Import the data back to user mailbox.

Author Comment

ID: 37771032
I tried the move and 50 Items to skip and it reported no bad Items, I was looking for a way maybe a 3rd party Util to check the folders with in the box.

I have thought about recreating the mail box  But I am unsure of the way you mentioned, I was always taught to export the box to .pst, remove the box, recreate it and import it back in, never seen the add x500 connector with old legacyexchangedn  part before.
LVL 45

Accepted Solution

Amit earned 2000 total points
ID: 37771247
Outlook uses the legacyexchangedn value. If user is enabled with cache mode, they will get the bounce back message, as after creating mailbox again, value changes, in order to overcome this issue, we can add the x500 connector using old legacyexchangedn value.

read this for more info


Hope this helps.

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