Solved

outlook 2011 for MAC

Posted on 2012-03-26
2
372 Views
Last Modified: 2012-07-04
I have 2 MAC pc's at work. all other pc's are windows so I have not that familiar with MAC. On one of the MAC's the user cannot create a new folder.. When they click file - new, the folder option is greyed out. The other MAC is fine and can create any amount of folders.

Any idea why the user cannot create a new folder.
0
Comment
Question by:j8547
2 Comments
 
LVL 2

Accepted Solution

by:
rcmaples earned 500 total points
ID: 37771121
When they are trying to create a new folder, is it inside of a mail folder structure they have access to?

For instance, if you want to make a folder inside of the user's inbox, first highlight 'Inbox' in the navigation pane, then click on File -> New -> Folder. I believe Office 2011 is context specific when it comes to those menus. So if the focus is not in the right place (say on an email instead of the inbox...) it will not let you create a new folder.

Give that a shot and let me know how it goes.
0
 

Author Comment

by:j8547
ID: 37772360
Thanks i will try that. Thought i was on inbox but i will make sure.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Find out what you should include to make the best professional email signature for your organization.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now