Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

windows 7 and office 2010

Posted on 2012-03-26
7
465 Views
Last Modified: 2012-03-26
task receiving reported error (0x8004210a): 'The operation timed out waiting for responce from the receiving (POP) server. if you continue to receive this message, contact your server administrator or Internet Service Provider (ISP)'.
0
Comment
Question by:JPMCNYC
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 9

Expert Comment

by:Geodash
ID: 37768066
POP is where you retrieve your mail. Verify you can ping the POP server either via IP or hostname. Is your mail server located in your environment? Cloud? Where are you trying to access from...same network, home, cloud.

Please give more details.
0
 
LVL 16

Expert Comment

by:l33tf0b
ID: 37768072
Can you provide more info?

Is this affecting all users?

What are the settings for the POP server in Outlook?  Were there changes to the server?When did it last work?

What have you tried?
0
 
LVL 5

Accepted Solution

by:
xperttech earned 500 total points
ID: 37768085
You need to contact your AntiVirus vendor to assist on making it play nice with Outlook. Meanwhile, test by disabling it and see if the issue goes away.

See Microsoft's KB:
http://support.microsoft.com/kb/813518
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:JPMCNYC
ID: 37768086
This is effecting one user and it is a laptop.

the user is connecting from home to cloud locating more like a yahoo hosting pop server.
0
 
LVL 9

Expert Comment

by:Geodash
ID: 37768108
Verify the pop address is correct - example "mail.yahoo.com" or whatever it is. Also, verify the security settings are correct that your POP provider has in place. Some of them require different usernames and passwords and also can run on different ports.

Has this worked in the past or new issue?
0
 
LVL 16

Expert Comment

by:l33tf0b
ID: 37768269
Per previous questions:

When did it last work?
What have you tried?

Were there recent updates / patches applied?
0
 

Author Comment

by:JPMCNYC
ID: 37768328
xperttech,

Thanks turned out AV was the problem.

l33tf0b,
 yes it is fixed now.

Geodash,

the hostname is correct works for others.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question