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Word 2007 Mail Merge Deselect All Data Source Contacts

Posted on 2012-03-26
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Last Modified: 2012-03-28
I have a user using Word 2007 on Windows XP.

When the user selects their Outlook contacts for the mail merge recipients in Word 2007, the user is unable to click the box next to Data Source in order to deselect all contacts/recipients. In order to deselect all, the user must click off the box for each 400+ recipients.

I am able to deselect all on my Win7 and Office 2007 PC.
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Question by:HORST320
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redrumkev earned 1500 total points
ID: 37769350
HORST320,

How are you doing?

See this link: http://help.wugnet.com/office/Word-2007-mailmerge-outlook-contacts-ftopict1152443.html

Try having the user follow the steps to start from Outlook. It is common for some of the advanced features in 2007/2010 which give more access to the system then XP would allow, thus some actions are prohibited.

Another step might be to output the Outlook contact list to Excel and then use that as your data source, selecting in Outlook only what the user needs.

Hope this helps,
Kevin
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by:HORST320
ID: 37776415
Saving the Outlook contacts as an Excel file didn't help the ability to unselect the Datasource column either. However, going back to Word, using the actual Outlook contact list,  the ability to use the the unselect Datasource column worked.
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