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Outlook 2007 - Shared Calender with Recurring Appointment Problem

This is a rather strange problem, and I was hoping someone else came across this or a solution for it.

We have a client with Exchange Server 2003, and Outlook 2007 on most of their machines. They use shared calendars to set appointments, and everyone has been granted access to edit, change, or delete appointments as needed.

One particular appointment was created to be a recurring appointment. They want to change a future occurrence of this appointment's time, but when they double-click the appointment to edit it, it opens a blank e-mail message instead. This is happening to everyone, including the owner of the shared calendar for whom this appointment was created.

How would we go about fixing this? I searched the web and found other people had run into this same situation, but no solutions were ever found.
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vtech_Mike
Asked:
vtech_Mike
1 Solution
 
apache09Commented:
Its not uncommon for recurring appointments to become corrupt

SOme of the biggest contributing factors to this are:

Recurring appointments with no end date
Recurring appointments, which are reguralry updated/modified.

Once corrupt not really much you can do with them.

The easiest solution is to have the organizer open the recurrance
Open the recurrance settings
set the end date for today

Then create a new recurring appointment from today onwards

Now it this is going to be an appointment whihc receives regular chanegs and updates
dont set the recurrance for anything more than a year.

If the recurrance is daily or weekly, I would even reccomend 6 months

Once the appointment come to the end of the recurrance, rather than extending it, create another one

This will kepe it from becomming corrupt again
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