Solved

One of our Child Exchange Server disappeared from the server list of our Exchange System Manager

Posted on 2012-03-26
8
339 Views
Last Modified: 2012-04-02
Hi Experts,

Please help, all our users in one of our remote site has no email because their exchange server cannot be seen anymore in our Exchange System Manager Server list. Our Domain Setup is Parent - Child . We are using Windows Server 2003 and Exchange 2003. Each Site has a exchange server. As far as I know we did not perform any updates and their exchange was working fine yesterday. We can still log on to the Exchange server using our domain credential and the server is still listed in our Active Directory Users and Computers list.

I will send later the log files.

Thanks,

Kid
0
Comment
Question by:kidrock009
  • 5
  • 3
8 Comments
 

Author Comment

by:kidrock009
ID: 37769650
I got this error when I tried to start Information Store (Please see attached file)
Exchange-CEBU.jpg
Exchange-2.jpg
0
 

Author Comment

by:kidrock009
ID: 37769665
My Last resort is to Un-Join and Re-join our exchange server from our domain.
0
 
LVL 16

Expert Comment

by:Enphyniti
ID: 37771868
If you do that, DO NOT REBOOT in between.  Unjoin and rejoin, THEN reboot.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 16

Expert Comment

by:Enphyniti
ID: 37771882
Have you checked AD to see if the server shows up?  In adsiedit, go to
Configuration
<your domain or child domain>
Services
Microsoft Exchange
<your Org>
Administrative Groups
<Your admin Group>
Servers
0
 
LVL 16

Expert Comment

by:Enphyniti
ID: 37771902
Also, take a look at the dependencies tab under the IS service and determine whether it is the IS itself, or a dependency that is failing to start.
0
 

Author Comment

by:kidrock009
ID: 37775273
Hi Enphyniti,

Yes the Exchange server appeared on the parent and child AD servers, which made our troubleshooting much harder. This incident is like someone accidentally or intentionally delete the server name from the Server list of Exchange System Manager.

Anyway thanks for your comment and suggestion. We just re-installed again the Exchange in our child off-site domain to restore their email asap. On going investigation on our part on why it happened.

Thanks,
0
 

Accepted Solution

by:
kidrock009 earned 0 total points
ID: 37775277
Hi Experts,

We decided to re-installing again their exchange server. They need their email badly.

Thanks,
0
 

Author Closing Comment

by:kidrock009
ID: 37795055
No reply from experts to resolve my concern during our troubleshooting period. Perform our back up plan procedure
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question