Link to home
Start Free TrialLog in
Avatar of Greg Finch
Greg FinchFlag for United States of America

asked on

Windows Recovery Password Reset

I have a computer and the user cannot remember their password. The user wants to recover the machine to the factory state using the recovery partition but the problem is that when you start the repair function using the F8 key to recover the machine it still wants the users password. Does anyone know a way around this??
Avatar of Kyle Davies
Kyle Davies
Flag of South Africa image

What you can try is when it asks for the username type in administrator if he had set a password to that account there is software you can download to reset that password which is a free download. Here is a link that will be able to help you: Windows 7 Password
SOLUTION
Avatar of Ashok Dewan
Ashok Dewan
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Very unusual that you would have problems with the Offline NT Password & Registry Editor.  And no, I don't believe that I have ever heard of Trinity rescue kit, but I'm glad that you were able to utilize it to solve your problem.
Avatar of Greg Finch

ASKER

Had problems running application suggested on this particular machine.