Windows Recovery Password Reset

I have a computer and the user cannot remember their password. The user wants to recover the machine to the factory state using the recovery partition but the problem is that when you start the repair function using the F8 key to recover the machine it still wants the users password. Does anyone know a way around this??
Greg FinchAsked:
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Kyle DaviesRetail Software SpecialistCommented:
What you can try is when it asks for the username type in administrator if he had set a password to that account there is software you can download to reset that password which is a free download. Here is a link that will be able to help you: Windows 7 Password
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Ashok DewanFreelancerCommented:
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Run5kCommented:
If you are trying to reset a Windows 7 local password and/or enable an account, download the freeware ISO file from here:

Petter Nordahl-Hagen's Offline NT Password & Registry Editor

After you have burned that ISO to disc, boot up into the Linux environment and reset your password.  I have been using this utility to help people with their forgotten Windows passwords for over ten years, and unless the hard drive has actually been encrypted it has worked every time! Here is a comprehensive tutorial on how to utilize it:

http://pcsupport.about.com/od/toolsofthetrade/ss/ontpre-screenshot-guide.htm

http://pcsupport.about.com/od/toolsofthetrade/ss/ontpre-screenshot-guide-p2.htm

There are two important steps within that tutorial that warrant extra attention:

- When you reach the User Edit Menu stage of the process it's best to select "1" to Clear (blank) user password.  You can always change the password to something more secure after you successfully log into Windows with the blank password.

- When you reach Step FOUR: Writing back changes, you will be queried with About to write file(s) back! Do it? [n].  If you inadvertently pressed Enter on this screen the changes won’t go into effect.  You need to specifically type "y" first for the updates to be written to the operating system.
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Greg FinchAuthor Commented:
Run 5k,

I have had troubles running the software you mentioned above. I downloaded a copy to a flash drive and half way through the load it restarts the computer. I then did some research and found a product called Trinity rescue kit ( www.trinityhome.org ) and it worked like a charm. Have you ever heard of this software?

Greg
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Run5kCommented:
Very unusual that you would have problems with the Offline NT Password & Registry Editor.  And no, I don't believe that I have ever heard of Trinity rescue kit, but I'm glad that you were able to utilize it to solve your problem.
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Greg FinchAuthor Commented:
Had problems running application suggested on this particular machine.
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