Solved

Outlook not remembering credentials

Posted on 2012-03-27
2
759 Views
Last Modified: 2012-06-18
I have an Outlook 2010 client running in a terminal environment.  When my user logs into the terminal server Outlook never remembers his authentication information.  I have removed all saved entries that have anything to do with our Exchange Server.
·         domain\username
·         owa.domainname.com
·         exchange.domain.local
·         MS.Outlook:

This works while the user is logged into the terminal server, but as soon as he logs out of the RDP session logs back in and tries to open Outlook it goes back to prompting for password info.  Can someone please tell me how to fix this?
0
Comment
Question by:PC4N6
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 16

Accepted Solution

by:
l33tf0b earned 500 total points
ID: 37771983
Can you verify that Exchange is running latest updates and service packs?  Is this only for one user? I'd check for windows updates for that machine as well.
0
 

Author Comment

by:PC4N6
ID: 37772169
Updates are good on the TS.  Don't know about Exchange SP's b/c they use a hosted Exchange.
0

Featured Post

Create Professional Looking Email Signatures

Create "Professional HTML Email Signatures" with ease.
7 Day Money Back Guarantee if not 100% Satisfied.
Affordable - Try it out for 7 Days Totally Risk Free.
Installers provided for over 45 Email clients.
Both Windows & MAC Supported.
Highly Recommended!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question