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Issues printing to different trays in small desk laser printer

Posted on 2012-03-27
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Last Modified: 2012-08-14
We have a Xerox Phaser 4510 printer.  It has 3 trays which we fill with different colored paper.  The Windows 7 PC is connected via USB.

We created 3 printers within windows, each corresponding to a different tray.  Everything worked properly for a few months, now whatever tray we assign to the printers is ignored and a seemingly random tray is used.  

Creating a new printer with a new driver didn't help.  Any thoughts?
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Question by:tampatechman
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John Hurst earned 500 total points
ID: 37771894
Try again the following way:

1. Remove the printer again, do not re-add.
2. Go to Devices and Printers, click on any printer, notice the new menu bar appears, click on the Printer Servers tab.
3. Delete the Xerox driver (all of them if more than one related to that printer).
4. Restart the computer.
5. Now install the Xerox Printer again.

Any change? Please let us know. .... Thinkpads_User
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by:John Hurst
ID: 37779932
@tampatechman - Any update on trying the suggestions above?  .... Thinkpads_User
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LVL 94

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by:John Hurst
ID: 37783729
Thank you, and I was pleased to assist. .... Thinkpads_User
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