Outlook Global Address Book not updating

Posted on 2012-03-27
Medium Priority
Last Modified: 2012-04-06
I've been noticing that the company wide global address book has not been updating. There are users and users in the groups that are no longer here. Outlook Cached Exchange Mode is enabled, if disabled its very slow when syncing to the exchange server. I've also tried Downloading the address book in Outlook without any luck. Can anyone assist?

Thanks in advance.
Question by:cadnyc
LVL 45

Expert Comment

ID: 37772042
First reboot the server after business hours, check after reboot. Also reconfigure one account and test it.

Run Outlook /rpcdiag to check more.

Also look for errors in the application logs of exchange server

Accepted Solution

NimeshPanchal earned 1500 total points
ID: 37772875
Run below command on exchange CAS Server

Update-globaladdresslist -identity "default global address list"

Update-offlineaddressbook -identity "default offline address book"

restart file distribution service on CAS server & at client end download address book & check

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