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BackupExec cannot catalog old B2D media

Posted on 2012-03-27
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Last Modified: 2012-10-17
Back in 2009 I did a full backup of our exchange server and sent it to a b2d folder on an external hard drive. I want to restore an old user's file from it now but it just seems inaccessible.

We've since moved our backup server from a 2003 server to 2008 standard R2. Using backupexec 2010 r2 at the moment. Because this server never used B2D I created a new b2d folder and moved the data to that location. Maybe that is my problem?

Anyways, I inventory the folder and it find my 3 .bkf files. When I go to catalog them I get the error "V-79-40960-3586 - Warning: No backup sets were found on this media."

The .bkf files are 4 gigs each and the b2d folder is over 300GB so I know the data is there but I cannot get backupexec to see it. When I catalog the data it puts the media in different sets each time but it also says "overwritable (imported media)"

I called symantec tech support and they said because it's listed as overwritable, my data is now useless and there's nothing I can do. Is that true?

If that's the case I need to re-assess how we're doing retention on Lto2 tapes as they're most likely useless as well.

Any help would be greatly appreciated, even if it's just confirming that symantec is right and I've been doing things incorrectly.
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Question by:Trimech3
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str8jacket29 earned 1000 total points
ID: 37772469
We gave up on BackupExec because of their tech support. If you read through this page

http://www.symantec.com/business/support/index?page=content&id=TECH164267 

Under guidelines it states "All Backup to Disk jobs should be overwrite operations."

 Aside from that, I am not sure this will help but it is worth a try (outside the box for sure).
 
http://www.microsoft.com/download/en/details.aspx?id=4220

The utility may be able to "read" then extract the file(s) /folder(s) you are looking for.
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Author Comment

by:Trimech3
ID: 37772509
Thanks for the help. I tried that NT backup earlier with no success. I'll try it again now that I had another thought that may help.

What are you using now that you went away from symantec?
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Expert Comment

by:str8jacket29
ID: 37772689
We use a layered approach.

We use windows server 2003 backup to write to external hard drives and Backuppc
http://backuppc.sourceforge.net/
for enterprise wide backups.  Backuppc has saved me a few times and you don't have to go to "school" to use its basic functions.

We also have a centos box running asterisk which is backed up via bacula.
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