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Linking Avaya PBX and Microsoft Lync

Posted on 2012-03-27
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Last Modified: 2012-03-28
We are looking into expanding our Avaya PBX and were wondering how to tie in Microsoft's Lync solution
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Question by:MISstaff
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Jeff_Schertz earned 500 total points
ID: 37776486
This is a pretty generic question but you can use either a Direct SIP Trunk or a certified third-party media gateway (e.g. NET, Audiocodes, Dialogic) to connect the Avaya PBX with Lync Server.

For the Direct SIP method verify you are using the supported versions of the Avaya platform:
first: http://technet.microsoft.com/en-us/lync/gg131938#tab=2

Then look at this whitepaper for integration details:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=2187

If you decide to go with a media gateway then here is the list of supported devices:
http://technet.microsoft.com/en-us/lync/gg131938#tab=1
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