Problem recovering deleted item - Outlook 2010 , Exchange 2010 SP 1 Rullup 3v3
Posted on 2012-03-27
Exchange 2010 SP1 RU 3 v 3
User opens deleted item recovery in Outlook 2010 and attempts to recover any message and receives the following error message -
Outlook was unable to recover some or all of the items in this folder. make sure you have the required permissions to recover items in this folder, and try again. If the problem persists, contact your administrator.
When having the user attempt a recovery of the same message using Outlook Web access the message restores as expected, no error.
Tried local administrator rights added to the workstation (saw this reported on a forum ) , also confirmed user’s mailbox had self listed in the Full Access permissions.
Looking for any thoughts on this. I checked and confirmed the "SELF" account was on the mailbox rights.