Solved

Remote Desktop losing credentials

Posted on 2012-03-27
4
743 Views
Last Modified: 2012-05-10
We have about 20 computers in public safety and we just went to a new system of reporting. Most of the computers have a remote desktop icon that attempts a remote session to an offsite server that's hosted by another provider (rather than using the in-house server like it used to be) to do reports. The 3rd party company has given us the credentials to log in & those credentials work... for a period of time then lose them & we have to constantly type them in back over. It's always a random amount of time before RDP loses them again. 1 thing is that we use the same username & password for all systems (about 15-20ish) but ALLEGEDLY we are suppose to be able to use all of them concurrently with the same username/password.

Any suggestions on what could be causing the remote desktop to lose credentials on our side?
0
Comment
Question by:CJGROSS
  • 3
4 Comments
 

Expert Comment

by:treddy_karra
ID: 37776578
Save the credentials in a file (.RDP) and see if it stays on
0
 

Author Comment

by:CJGROSS
ID: 37781712
The 3rd party company emailed us a specific .RDP file that connects directly to their servers. That's the file we've been using.
0
 

Accepted Solution

by:
CJGROSS earned 0 total points
ID: 37832557
The solution has been found:

http://support.microsoft.com/kb/951608/

Installing this "Fix-It" keeps the RDPs from losing credentials. This link helped me find it.
0
 

Author Closing Comment

by:CJGROSS
ID: 37850295
This completely fixed the problem.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now