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Gary Fuqua, CISSPFlag for United States of America

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Windows 7, Media Player, Gmail, WMV attachment won't play

I have a Windows 7 computer running the most recent, up-to-date version of Windows Media Player.     I can play a wmv file when it is copied to the to the computer via a USB flash drive.  

When I download an attachment from gmail that is a wmv file, I get an error "Windows Media Player encountered a problem while downloading the file"    

Any suggestions.
Avatar of Gary Fuqua, CISSP
Gary Fuqua, CISSP
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ASKER

The computer has AVG internet security installed.    I disabled as much as I could to test if that was the problem.   No luck
Also tried uninstalling/reinstalling media components.   No luck.
Avatar of Davis McCarn
Your error message says that you are trying to open the attachment rather than downloading it and you are bumping into a security feature in Windows 7.
Save it to your computer first, then play it.
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Avatar of Gary Fuqua, CISSP
Gary Fuqua, CISSP
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