Windows Server 2008R2 unexpected shutdowns daily

Hi,

I am having an issue where my VMware hosted Guest Windows 2008R2 Standard Shuts Down Daily, sometimes 2 times a day. The server hosts quickbooks database and is backed up using veeam.

Did anyone experience something like this before?
itconsultant1Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, many times.

upload vmware logs found in your virtual machine folder.

is the host server on the VMware Hardware Compatibility List?
itconsultant1Author Commented:
That's the latest logs from the VM. The host is compatible and there are other VMs running on it that have no issues.

Thanks for a quick response
vmware-21.log
zalazarCommented:
Hi,
From the log I can see that the value for guest OS seems to be set to "guestOS = windows7srv-64"
If this is indeed set to this value in the VM settings then it should probably be changed to Windows 2008 R2 (x64).
Active Protection takes the fight to cryptojacking

While there were several headline-grabbing ransomware attacks during in 2017, another big threat started appearing at the same time that didn’t get the same coverage – illicit cryptomining.

Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
guestOS = windows7srv-64 is normal for Microsoft Windows 2008 R2 (64 bit).

Microsoft Windows 7 (32-bit) is variable is

guestOS = windows7

Microsoft Windows 7 (64-bit) is variable is

guestOS = windows7-64

the clue is the srv for server.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Okay, check your datastore has enough storage.

Check when running VEEAM BACKUPs, that you datastore has enough storage, and the Snapshot files created during Veeam backup are not causing the VM to shutdown.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
IDE CDROM is also causing many errors in the logs.
itconsultant1Author Commented:
Just disconnected the IDE CDROM. Datastore is at 50% space. The shutdowns usually occur between 9:30PM and 11:30PM at night sometime later but it hasn't happen during the day yet
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
what happens between 9.30 and 11.30, when do Veeam Backups start and stop?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
itconsultant1Author Commented:
Problem Solved with VMware support. The VM monitoring was set on high...
itconsultant1Author Commented:
Thanks. for pointing out the windows. The heartbeats weren't going out to VM monitoring and it was force restarting the server.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server OS

From novice to tech pro — start learning today.