Solved

Windows Server 2008R2 unexpected shutdowns daily

Posted on 2012-03-27
10
1,070 Views
Last Modified: 2012-04-02
Hi,

I am having an issue where my VMware hosted Guest Windows 2008R2 Standard Shuts Down Daily, sometimes 2 times a day. The server hosts quickbooks database and is backed up using veeam.

Did anyone experience something like this before?
0
Comment
Question by:itconsultant1
  • 5
  • 4
10 Comments
 
LVL 118
ID: 37773083
Yes, many times.

upload vmware logs found in your virtual machine folder.

is the host server on the VMware Hardware Compatibility List?
0
 

Author Comment

by:itconsultant1
ID: 37773299
That's the latest logs from the VM. The host is compatible and there are other VMs running on it that have no issues.

Thanks for a quick response
vmware-21.log
0
 
LVL 11

Expert Comment

by:zalazar
ID: 37773910
Hi,
From the log I can see that the value for guest OS seems to be set to "guestOS = windows7srv-64"
If this is indeed set to this value in the VM settings then it should probably be changed to Windows 2008 R2 (x64).
0
 
LVL 118
ID: 37773956
guestOS = windows7srv-64 is normal for Microsoft Windows 2008 R2 (64 bit).

Microsoft Windows 7 (32-bit) is variable is

guestOS = windows7

Microsoft Windows 7 (64-bit) is variable is

guestOS = windows7-64

the clue is the srv for server.
0
 
LVL 118
ID: 37774078
Okay, check your datastore has enough storage.

Check when running VEEAM BACKUPs, that you datastore has enough storage, and the Snapshot files created during Veeam backup are not causing the VM to shutdown.
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 118
ID: 37774108
IDE CDROM is also causing many errors in the logs.
0
 

Author Comment

by:itconsultant1
ID: 37774301
Just disconnected the IDE CDROM. Datastore is at 50% space. The shutdowns usually occur between 9:30PM and 11:30PM at night sometime later but it hasn't happen during the day yet
0
 
LVL 118

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 37774305
what happens between 9.30 and 11.30, when do Veeam Backups start and stop?
0
 

Author Comment

by:itconsultant1
ID: 37797993
Problem Solved with VMware support. The VM monitoring was set on high...
0
 

Author Closing Comment

by:itconsultant1
ID: 37797998
Thanks. for pointing out the windows. The heartbeats weren't going out to VM monitoring and it was force restarting the server.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an issue that we can get adding / removing permissions in the vCSA 6.0. We can also have issues searching for users / groups in the AD (using your identify sources). This is how one of the ways to handle this issues and fix it.
Will try to explain how to use the VMware feature TAGs in the VMs and create Veeam Backup Jobs using TAGs. Since this article is too long, I will create second article for the Veeam tasks.
Teach the user how to edit .vmx files to add advanced configuration options Open vSphere Web Client: Edit Settings for a VM: Choose VM Options -> Advanced: Add Configuration Parameters:
This Micro Tutorial walks you through using a remote console to access a server and install ESXi 5.1. This example is showing remote access and installation using a Dell server. The hypervisor is the very first component of your virtual infrastructu…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now