Link to home
Start Free TrialLog in
Avatar of mvitdept
mvitdept

asked on

Exchange 2010 Free/Busy and Automatic Reply problems

One Exchange 2010 SP2.  Clients use Outlook 2010.  Windows XP and Windows 7.
Some clients are having an issue with the Free/Busy and with the Automatic Replies.  Problem clients are not on the same database.  Exchange has been in place for 2 years. Clients had previously used the Free/busy and automatic reply without issue.

Free/Busy  error: No Information, No Free/Busy information could be retrieved, Your server location could not be determined.
Automatic Reply error: Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.

Seems like it might be the autodiscover, but am not sure.
Avatar of abdulalikhan
abdulalikhan
Flag of Pakistan image

The free busy information is handled by EWS (Exchange web services) virtual directory. Check if the settings are correct. Can only be modified using Exchange Management Shell.

Autodiscover directories should also be correct.
Avatar of mvitdept
mvitdept

ASKER

How do I check the settings?  Free/busy had been working for everyone previously.
ASKER CERTIFIED SOLUTION
Avatar of abdulalikhan
abdulalikhan
Flag of Pakistan image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial