?
Solved

Sending Email through Adobe 9 Thunderbird not being default email client

Posted on 2012-03-27
8
Medium Priority
?
712 Views
Last Modified: 2012-05-05
Hi, I'm using Mozilla Thunderbird as a mail client, most files I can right click on, then, choose send and it brings up Thunderbird as the default mail client.  For some reason Adobe Acrobat wants to use Outlook, not Thunderbird.  

Question, is there a way to have it open Thunderbird?

I have the latest version of Thunderbird.

Thanks.
0
Comment
Question by:Dan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
8 Comments
 
LVL 38

Accepted Solution

by:
hdhondt earned 2000 total points
ID: 37775986
Acrobat only supports a few email programs. It does not work with Opera either. I'm running Acrobat X, so I suppose Adobe are not interested.

For Win7 I found a fix on the web - but it does not work for me & Opera. Here's what it says:

Go to: Start > Default Programs > Set program access and computer  defaults > Custom (expand this) > Choose a default e-mail program

Then, click on 'Thunderbird'. - 'Use my current email program' won't do it, even if Thunderbird is already your default.
0
 

Author Comment

by:Dan
ID: 37791877
So thunderbird won't work?  do you know a program that will work?
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 37792896
What I said was that the suggested fix does not work for me, using Opera as my email client.

Have you tried the fix? It may work for you. Note that it's for Win7.

However, as I also said, Acrobat only supports a few email programs. For other programs, just "attach" the file. It's not as easy, if you're already in Acrobat, but it's a method that always works. If you're not actually viewing the pdf, attaching it is actually simpler.
0
Building an interactive eFuture classroom

Watch and learn how ATEN provided a total control system solution including seamless switching matrix switch, HDBaseT extenders, PDU, lighting control to build an interactive eFuture classroom.

 

Author Comment

by:Dan
ID: 37793368
I suggested the attach file, but the user didn't like it.  I'll try Opera.  yes it's 7 64big.

Thanks
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 37794074
Remember that I could not get it to work with Opera either.

Opera is both a browser and a mail client, so it effectively replaces both Firefox and Thunderbird. I find it's mail client superior because of its use of an indexed database, which means you can search for anything in any email and get instant results.  Because of that, the change to Opera means a much bigger change for the user than just attaching a file.

You'll need to point out to the user that it's an Acrobat problem, and as it's present in versions 9 and X, Adobe do not seem to see any need to fix it. Presumably it works well with M$ Outlook.
0
 
LVL 30

Expert Comment

by:Marc Z
ID: 37819042
CrunchyTime,
Did you actually attempt the modification that hdhondt gave you?

 It boils down to setting Thunderbird as default in a very specific way - even if you think it already is the default, it will only work in this way. I'm using Windows 7 Professional and Acrobat Pro 9.0.

Here' how: Start > Default Programs > Set program access and computer  defaults > Custom (expand this) > Choose a default e-mail program
Then, click on 'Thunderbird'.

If you just select  'Use my current email program' it won't do it, even if Thunderbird is already your default.

Set as Default
0
 

Author Comment

by:Dan
ID: 37933203
no go, didnt work, I forced them to go back to outlook
0
 
LVL 30

Expert Comment

by:Marc Z
ID: 37933222
Ok thanks for your update.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses
Course of the Month14 days, 6 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question