I bought a laptop from a friend and the laptop is running WinXP. I added my secure home network to the laptop and entered the password. The laptop sees the network but says "cannot find a certificate card to log on" and then will not connect--just continually says "validating identity" but never connects successfully.
Hi Donna. Please read through this Microsoft Q&A concerning your issue.
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If you get continual lockouts after changing your Active Directory password, there are several possible reasons. Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.