Not receiving NDR report to sender


i have Exchange 2003 sp2 running on windows 2000 server,i have incoming message size restriction to problem is one of the customer has sent quote for the size of 14mb.
we are not received any error report and also my customer also not received NDR report.
my customer think that we received quote,but we are not responded.

Can you please guide me,how to enable NDR for message exceeds the size limitation.


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Do you have Non delivery Report enabled under message transport for external domains?

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ThulasirajanAuthor Commented:
yes,its enabled.

can you help me to resove the issue.
ThulasirajanAuthor Commented:
NDR is enabled,but there is no option for external domain.can i know where i can find that option?
I see you had a final question, did you find it.
ThulasirajanAuthor Commented:
i dont know where i can find.

pls let me know.
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