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Unable to uninstall a program in Windows 7

Hello All,

I have a strange problem.  I need to uninstall a program in Windows 7.  However, when I go into Programs and Features in the Control Panel, the scroll bar automatically scrolls to the bottom of the list of programs.  I can't scroll up or use the up arrow key to get to the program that I need to uninstall.  Any ideas as to what has caused this and how to fix it.  As always, your help is greatly apprecieated.

Nick
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ndalmolin_13
Asked:
ndalmolin_13
1 Solution
 
hunartCommented:
Is this a laptop or desktop? Try with a different mouse or keyboard.  If it is a laptop, check and see if the pad is enabled.  Touching the pad could cause the cursor to move up and down without you knowing that it actually moves the cursor.
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ndalmolin_13Author Commented:
This is a desktop with a touch screen (Toshiba dx735).  I have tried two other mice (one wireless and one wired).  I have deleted the mice from device manager and had Windows reinstall them after a reboot.  I have also tried downloading the latest Logitech software for the M310 wireless mouse.  Finally, I have tried doing a system restore from a known good point in time.

Another wierd thing going on is I can't put the cursor on any scroll bar, click and hold the scroll bar and move it up or down.

Totally strange.

Thanks for your suggestions.
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Raymond PengSystems EngineerCommented:
Can you replicate this behavior when booting into safe mode?  Did this just happen recently? Perhaps you could try a system restore and go back in time.
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wshark83Commented:
do you have scroll lock on by any chance...?
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ndalmolin_13Author Commented:
Hello All,

Scroll lock is not on.

The problem exists in safe mode as well
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Raymond PengSystems EngineerCommented:
It sounds like you're able to use your mouse except in Control Panel?  Is this correct?  Can you use it for everything else such as IE or MS Office?
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ndalmolin_13Author Commented:
Hello All,

I think is a Logitech issue.  We put a Microsoft mouse on and everything works fine.
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ndalmolin_13Author Commented:
Replaced Logitech mouse with a Microsoft mouse
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ndalmolin_13Author Commented:
Found the resolution
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