Business analysis - system vs business processes in flowchart
Posted on 2012-03-27
I would like to differenciate between system processess / business processes as well as processes take place as a result of user interaction with the system.
Creating a busineess and system only flowchart, I think placing any processes such as user interaction with the system is incorrect. for example:
A user goes to a web site, select a relationship type from radio buttons and then select A from a list box and then select B from an other list box. Then click the Add button to create a relationship between A and B.
In the flowchart the process should NOT be as:
select Relationship Type ------ X -----> select A -----> select B ----> Add relationship
------ Y ------> do something else
I am not sure what type of process flow is called above?
On the other hand I think the correct flowchart should be:
Relationship Type ------- X ---------------> Create relationship
------- Y ----------------> do something else
And this is the system process.
Am I correct?