Solved

getting a 500 browser error using php iis7 windows server 2008

Posted on 2012-03-27
10
500 Views
Last Modified: 2012-08-13
do not just tell me 'event viewer'

how can I see what caused the 500 error

could this be a database error because my database is getting larger

since I have access to the server (windows server 2008)
answer must be server side


please do not give me a client side answer about firefox or ie browser
0
Comment
Question by:rgb192
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 5

Expert Comment

by:cdfs
ID: 37775157
500 is a server-error. The exact cause can't be told with the information you provided. You have to check your log-files. My best bet would be some programming-error in php, maybe trying accessing some database-data that is not there.
0
 
LVL 17

Expert Comment

by:Kent Dyer
ID: 37775167
Remember Windows 3.1?  Unidentified Application Error?  That's nice, but doesn't tell you much, just like the 500 error.  You know there is a problem, whether it is server, web, database, etc.  You are going to have to start peeling the layers of the onion and start troubleshooting..  Has the section of your code worked previously?  Are you sending in some odd character code?  Do you have one of the odd character codes in your database?  Noticed you stated in your keywords: IIS, PHP..  Does that mean you are using the Apache Re-director from IIS?  There is another level of complexity here..

I know what I wrote kind of goes here and there, but should give you some direction to look at.

HTH,

Kent
0
 
LVL 6

Expert Comment

by:ingriT
ID: 37776040
And regarding "do not just tell me 'event viewer'", have you checked your event viewer?

And you could try turning of your HTTP friendly error messages, sometimes you get a better error in your browser that could give you a clue.
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 5

Expert Comment

by:perezjos
ID: 37781048
IIS7 will only send detailed errors to localhost clients by default. you may try to run the page on the server or to change this behavior, you would need to change system.webServer/httpErrors/errorMode property from default DetailedLocalOnly to Detailed. you may found it in \windows\system32\inetsrv\config\schema\IIS_Schema.xml.
0
 

Author Comment

by:rgb192
ID: 37787062
where is the error log
0
 
LVL 5

Expert Comment

by:cdfs
ID: 37787508
For IIS it should be in the event viewer. I don't know if php has his own error-log on windows.
0
 

Author Comment

by:rgb192
ID: 37822368
where in event viewer
0
 

Author Comment

by:rgb192
ID: 37835828
I click on event viewer, where do I click next
0
 
LVL 5

Accepted Solution

by:
cdfs earned 500 total points
ID: 37836178
I searched a little bit, as I'm not really a IIS-friend. See http://www.iis.net/ConfigReference/system.applicationHost/sites/siteDefaults/logFile for how to configure logging in IIS. As far as I understood the default logfile-location should be in inetpub\logs\.
0
 

Author Closing Comment

by:rgb192
ID: 37876795
I googled other iis logging methods and this answer lead me in the correct direction to find error
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

OfficeMate Freezes on login or does not load after login credentials are input.
3 proven steps to speed up Magento powered sites. The article focus is on optimizing time to first byte (TTFB), full page caching and configuring server for optimal performance.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
The viewer will learn how to dynamically set the form action using jQuery.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question